Kristopher Williams
Chandler,AZ
Summary
Self-motivated and forward-thinking team leader with excellent interprofessional, and customer service skills. Decisive leader and strategic problem solver with exceptional communication and foresight. Organized and adaptive leader with capacity to remain humble.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Community Bridges, Inc.
Mesa, AZ
02.2021 - Current
- Motivated and trained employees to maximize team productivity.
- Conducted root cause analysis in deficient areas to identify and resolve central issues.
- Assumed responsibilities for situations which required experienced staff involvement.
- Ensured appropriate practices were being followed by patient-care technicians and nursing staff.
- Coordinated psychiatric assessments via telemedicine modalities.
- Involved with disciplinary actions for non-compliant staff.
- Adapted and learned many roles within the company to provide support when necessary.
Admission Coordinator
Community Bridges, Inc.
Mesa, AZ
08.2017 - 02.2021
- Collected, organized, and processed information related to involuntary psychiatric admissions.
- Collaborated with hospitals, police departments, and SMI clinical teams to facilitate care and involuntary holds
- Provided emotional support for grieving families and assisted with appropriate petition filing.
- Boosted efficiency by creating new methods for information gather and organization.
- Recognized for excellent service to both police departments and families on multiple occasions.
Peer Support Specialist
Community Bridges, Inc.
Mesa, AZ
01.2017 - 08.2017
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Recorded routine vital signs and conducted group sessions designed to provide time to discuss personal issues.
Education
Associate of Science - Nursing
Mesa Community College
Mesa, AZ02.2023
Bachelor of Science - Nursing
Arizona State University
Tempe, AZ02.2023
Skills
- Records Organization and Management
- Department Oversight
- Team Leadership
- Program Optimization
- Problem Anticipation and Resolution
- Decision Making
Certification
Behavioral Health Technician
CPR/BLS Certifications
Fingerprint Clearance Card
Timeline
Operations Supervisor
Community Bridges, Inc.
02.2021 - Current
Admission Coordinator
Community Bridges, Inc.
08.2017 - 02.2021
Peer Support Specialist
Community Bridges, Inc.
01.2017 - 08.2017
Associate of Science - Nursing
Mesa Community College
Bachelor of Science - Nursing
Arizona State University