Compassionate Mental Health Technician with hands-on experience providing support in mental health settings. Skilled in conducting patient assessments, implementing therapeutic techniques and maintaining detailed clinical documentation. Demonstrated ability to build rapport with patients of diverse backgrounds while advocating for needs and facilitating treatment plans. Noteworthy impact includes improved patient participation in therapy sessions and reduced escalation incidents through effective communication and crisis intervention strategies.
Overview
7
7
years of professional experience
Work History
Mental Health Technician
World Wide Travel Staffing
Grafton, ND
04.2023 - 04.2024
Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
Ensured timely administration of medications as prescribed by psychiatrists, closely monitoring for side effects or adverse reactions.
Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
Administered medications to relieve symptoms and monitor effects on clients.
Facilitated group therapy sessions to help clients develop coping strategies and social skills.
Treated clients and families with respect and dignity.
Charted on each patient daily.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Supported patient confidentiality in accordance with HIPAA regulations.
Developed positive relationships with patients while maintaining professional boundaries.
Ensured safety of all clients through continuous observation and monitoring during shift hours.
Mental Health Technician Travel
Northeast Agency
Haverhill, MA
08.2021 - 03.2023
Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each
Performed client intake procedures according to internal standards for new admissions
Recorded and monitored vital signs, administered medications and managed patient behavior
Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients
Treated clients and families with respect and dignity
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Used Therap system to perform medication daily
Recorded Medication Audits
Provided care to patients in a manner that promotes safety, comfort, and the therapeutic environment
Assisted patients with activities of daily living; attended to patient behavioral problems and provides assistance in crisis intervention, as needed
Worked with other members of a multi-disciplinary team in leading setting activities such as current events groups, community meetings, goals groups, fitness groups, activities of daily living groups, and/or recreational activities, as appropriate to the specified patient population
Charted patient observations, following prescribed procedures and Maintained confidentiality of patient records
Transported patients to and from appointments, clinics, laboratories, and/or treatments, as and when appropriate
Attends and participates in group sessions, in-service education, and staff meetings
Performed miscellaneous job-related duties as assigned
In some cases assisted clients with things like dressing, bathing, personal hygiene, moving around, getting in and out of bed, and more Encouraged individuals how to perform certain tasks independently
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Learned and adapted quickly to new technology and software applications.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Taught multiple subjects to students with intellectual or emotional disabilities.
Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Provided direct support during community outings, facilitating appropriate social interactions among peers while practicing newly acquired skills within real-world contexts.
Assessed client progress regularly, adjusting intervention strategies as needed to ensure continued growth and development.
Clinical Pathology Lab Assistant
CPL Laboratory
Boston, MA
03.2019 - 07.2021
Assisted the Lab Manager with specimen processing, quality assurance on each pathology ensuring receipt and accessioning specimen
Assisted to daily confirmation of receipt and accessioning specimens
Maintained quality control to ensure reliability of processing procedures Verified patient demographics, physician data, tests requested, time and date of collection, appropriate clinical information and all other pertinent data found on laboratory request forms
Identified problems with specimen types, missing information and worked with clinical staff to resolve them
Entered accurate patient information into laboratory information system (LIS)
Communicated to manager to maintain sufficient inventory of material supplies and equipment for performance of duties
Communicated in a professional and courteous manner with practice staff
Provided advanced problem solving, troubleshooting, interpretation/consultation, verification of specimen quality
Performed other duties as required to meet the needs of the department and APDerm.
Hospital Mental Health Ambassador Intern
Covenant Hospital
Lubbock, TX
08.2017 - 12.2018
Assisted physicians and nurses with examining and treating patients by handing over instruments, removing sutures and administering vital sign and injections
Worked closely with nurses to maintain optimum levels of communication to effectively and efficiently complete projects.
Observed Doctors and nurses administering screenings and care for young children in critical condition.
Served as ambassador, directing patients and visitors around the hospital Worked with nurses to understand needs and provide excellent service.
Collaborated with Nurses and Doctors to reach positive results Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Triaged and assessed phone calls from facilities, physicians and patients to prioritize care and quickly handle urgent issues.
Summer Camp Assistant Teacher
Dominion Academy of Dayton
Houston
06.2017 - 08.2018
Assisted teachers with classroom management and document coordination to maintain positive learning environment Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
Distributed learning materials such as worksheets, textbooks and supplemental activities.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
Completed and filed daily paperwork for classroom activities, including meal count sheets and attendance logs.
Education
Master of Science - Applied Behavior Analysis
Capella University
Minneapolis, MN
12-2025
Bachelor of Science -
Texas Tech University
Lubbock, TX
05-2019
High School Diploma -
Hastings High School
Houston, TX
06-2014
Skills
Knowledge of medical terminology
Discharge Planning
Medication Administration
Clinical Documentation
Behavior Management
Attentive
Good organizational skills
Good communication skills
Computer literacy
Discharge Planning
Behavior Management
De-Escalation Techniques
Suicide Prevention
Patient Assessment
Autism spectrum understanding
Ability to demonstrate respect and professionalism for subjects' rights and individual needs
Quality control
Multidisciplinary team collaboration
Documentation and reporting
Analytical and Critical Thinking
Excellent Communication
Teamwork and Collaboration
Monitoring patient progress
Special Education
Active Listening
Critical Thinking
Timeline
Mental Health Technician
World Wide Travel Staffing
04.2023 - 04.2024
Mental Health Technician Travel
Northeast Agency
08.2021 - 03.2023
Clinical Pathology Lab Assistant
CPL Laboratory
03.2019 - 07.2021
Hospital Mental Health Ambassador Intern
Covenant Hospital
08.2017 - 12.2018
Summer Camp Assistant Teacher
Dominion Academy of Dayton
06.2017 - 08.2018
Master of Science - Applied Behavior Analysis
Capella University
Bachelor of Science -
Texas Tech University
High School Diploma -
Hastings High School
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