Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Carter

Columbus

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

5
5
years of professional experience

Work History

Lead at Print and Marketing

STAPLES
05.2021 - Current
  • Greeted customers, established and confirmed needs calculated and quoted prices and processed payments and receipts
  • Performed and delivered printing projects on a timely manner
  • Monitored team progress to complete projects within deadlines including large print jobs or rushed orders
  • Collaborated with internal teams to ensure successful implementation of projects and programs.
  • Prepared machines for printing and operated one and two color printing presses, hydraulic paper cutters and digital printers and copiers
  • Design unique print materials including advertisements, brochures and logo designs
  • Performed regular competitor analysis to stay ahead of the competition in terms of pricing strategy, product offerings.
  • Recommended techniques, methods and media best suited to produce desired visual effects
  • Developed creative ideas for online advertising campaigns that generated leads within target demographic groups.
  • Analyzed customer feedback to identify opportunities for improvement in products and services.
  • Cultivated strong relationships with customers by providing timely responses to their queries or concerns.

Stylist

Great Clips
07.2020 - 04.2021
  • Handle cash and credit cards for payments on services
  • Assist other stylists and other customers to help the environment run smoothly
  • Set up work station and treatment room with necessary products, equipment and supplies
  • Fostered clean and sanitary work environment to protect customers and staff from infection
  • Recommended products to customers to meet current needs or resolve specific concerns
  • Stayed up to date on current and emerging trends to increase professional value and meet diverse client needs
  • Maintain updated knowledge of industry products, including chemical compositions, structure and properties
  • Completed manual and computerized scheduling, bookkeeping and inventory management procedures
  • Drove retail sales through salon product and service promotion, making caterer recommendations to meet client needs
  • Completed continuing education and training to stay up to date with new trends and techniques
  • Kept notes listing preferences and service provided to clients for quick reference

Deli Clerk

KROGER
03.2020 - 07.2020
  • Communicate effectively with customers to plan large and specialized orders, providing customers with recommendations samples and response to particular requests
  • Handle busy, fast-paced situations and agitated customers with relatively ease while remaining professional and calm
  • Maintain work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep
  • Received new inventory and rotated stocks by dates to keep items fresh and usable
  • Closely adhere to food safety and sanitation procedures established by company and regulatory agencies
  • Adhered to health and safety standards while preparing food.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Utilized point-of-sale system to process payments from customers.

Education

Aveda Institute
Columbus, OH
01.2017

Skills

  • Software troubleshooting
  • Data organization
  • Product recommendation
  • Flexibility in changing environments
  • Dependable performance
  • Cross-functional teamwork

Timeline

Lead at Print and Marketing

STAPLES
05.2021 - Current

Stylist

Great Clips
07.2020 - 04.2021

Deli Clerk

KROGER
03.2020 - 07.2020

Aveda Institute

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