Hobbies include Art, Bicycling, and Travel.
Hi, I’m
Aaron Dennis
City Of Saint Peters,MO
Summary
Professional Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact. Hardworking and passionate job seeker who is service-oriented as well as a confident speaker. Ready to find a fit and help the team achieve company goals.
Work History
Priority First Delivery LLC
Courier Driver (Independent Contractor)
05.2017 - Current
Job overview
- All available technologies utilized skillfully in order to ensure excellent client communication and on-time delivery of sensitive packages including pharmaceuticals, allowing for successful business operation.
National Cemetery Scheduling Office
Program Support Assistant
01.2023 - 10.2023
Job overview
- Follow detailed directions from management to speak with descendants' immediate family in times of emotional crisis which requires great sensitivity.
Efficiently utilize multiple computer programs under tight deadlines by using strong organizational skills and attention to detail.
Position terminated due to staff restructuring.
Wells Fargo Advisors
Customer Service Rep III
11.2021 - 12.2022
Job overview
- Handle escalated calls efficiently, finding satisfactory resolutions for both customers and company alike.
Maintain detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Left position due to opportunity at NCSO.
Education
Lindenwood UniversitySaint Charles, MO
Master-Teaching-Art K-12 Cert in Fine Arts
01.2012
Missouri State UniversitySpringfield, MO
Bachelor of Fine Arts in Design (Illustration)
01.2002
Skills
- Relationship building and rapport
- Deadline Adherence
- Licensed driver in Missouri
- Performance Improvement
- Attention to confidentiality
- Conflict Resolution
- Good Telephone Etiquette
- Document Management
Accomplishments
- At Wells Fargo Advisors, received regular positive customer feedback via online surveys.
- Achieved understanding through effectively helping with answering clients questions regarding the eligibility and burial process at National Cemeteries.
- Achieved success by completing deliveries with accuracy and efficiency at Priority First delivery LLC.
- Documented and dated all questions/issues which led to successful problem solving at Wells Fargo Advisors.
Interests
Interests include concerts and new cuisines.
Work Preference
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Program Support Assistant
National Cemetery Scheduling Office
01.2023 - 10.2023
Customer Service Rep III
Wells Fargo Advisors
11.2021 - 12.2022
Courier Driver (Independent Contractor)
Priority First Delivery LLC
05.2017 - Current
Lindenwood University
Master-Teaching-Art K-12 Cert in Fine Arts
Missouri State University
Bachelor of Fine Arts in Design (Illustration)