Aliyah Omar Ali
Lauderhill,USA
Summary
I am confident in my abilities to provide my acquired skills and expertise to your service. I have good verbal and written communication skills. I am well organized and I am comfortable working independently within my abilities. I have great customer service skills that I have acquired throughout my years at Publix Supermarkets Inc. which I am willing to put forth into new experiences and opportunities.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Baker
Publix Supermarkets
01.2018 - 01.2025
- Print daily report of items that need to be baked off for that day
- Check sales floor and service case to see what needs to be baked off first
- Go to freezers take boxes out and begin to prepare to bake off using pans, parchment paper and racks to get organized.
- Use two ovens both rotating oven and a rack oven to bake off products such as pies, croissants, cookie, and pastries.
- Clean work area after each prep work is done and placed on racks
- Sweep floors and sanitize countertops
Bakery Clerk
Publix Supermarkets
01.2004 - 01.2018
- Customer Service duties: Involves good communication skills and proper work ethics.
- Ensuring work areas such as work tables and floors are wiped down and swept after all prepping and preparing of products for today and the next day have been made.
- Prepping and Preparing of pastries, cookies, Danishes, coffee cakes on pans to be baked off.
- Serving customers using Publix supermarkets standards for good customer service.
- Putting out products onto the sales floor using FIFO (first in, first out) method.
- Ensuring work areas are sanitized and kept clean at all times
- Using the Publix Bakery book to correctly bake off and time pastries that are in the ovens.
- Using the Publix Bakery book to correctly check the cooling down temperatures and correct methods for baked off bakery products.
- Have created an assortment of products from Publix’s own recipes when needed or for special orders.
Pharmacy Technician Trainee
Joe DiMaggio Hospital
01.2016 - 03.2016
- Experience with: Pharmogistics Inventory Software
- Pyxis Machines Inventory
- EPIC Computer Systems
- Doseedge IV Preparation System
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Completed mandatory training hours, gaining valuable knowledge of pharmaceutical industry practices and procedures.
- Facilitated efficient workflow by promptly organizing incoming shipments of medications, effectively restocking shelves according to established guidelines.
- Successfully completed Pharmacy Technician Trainee program, gaining comprehensive understanding of industry practices while demonstrating readiness for advancement within the field.
Pharmacy Technician Trainee
CVS
01.2016 - 03.2016
- Process prescriptions and prepare medications for patients
- Handle insurance affairs with proper representatives
- Maintain pharmacy and drug inventory
- Provide premier customer service to health care providers and patients
- Drive-thru and In store cash register
- Collected co-payments or full payments from customers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Completed mandatory training hours, gaining valuable knowledge of pharmaceutical industry practices and procedures.
- Facilitated efficient workflow by promptly organizing incoming shipments of medications, effectively restocking shelves according to established guidelines.
- Successfully completed Pharmacy Technician Trainee program, gaining comprehensive understanding of industry practices while demonstrating readiness for advancement within the field.
Pharmacy Technician Trainee
CVS
01.2016 - 03.2016
- Process prescriptions and prepare medications for patients
- Handle insurance affairs with proper representatives
- Maintain pharmacy and drug inventory
- Provide premier customer service to health care providers and patients
- Drive-thru and In store cash register
Baker Apprentice
Publix Supermarkets
01.2002 - 01.2003
- Mixing of dough to make various bread products.
- Utilizing creativity to make different types of bread.
- Baking all products using both tray and rack ovens, with specific temperatures and time.
- Serving customers and working together to get the task at hand completed.
- Ensuring work areas are sanitized and kept clean at all times.
Bakery Clerk
Publix Supermarkets
01.1999 - 01.2001
- Customer Service duties: Involves the ability to communicate effectively and exhibit good customer relations.
- Checking the hot case foods are kept hot (above 140 degrees) and the cold case foods are kept cold (below 41 degrees)
- Packaging and pricing of baked products.
- Ensuring work areas are sanitized and kept clean at all times.
Education
Florida Registered Pharmacy Technician -
Broward College
01.2018
Certificate in Pharmacy Technician Program -
Broward College
01.2016
Bachelor of Science - Hospitality Management
Florida International University
01.2010
Associate of Science - Hospitality and Tourism Management
Broward College
01.2006
Associate of Applied Science - Industrial Management Technology
Broward College
01.2006
Associate in Applied Science - Restaurant Management
Broward College
01.2005
Certificate - Commercial Foods and Culinary Arts
Sheridan Technical Center
Hollywood, Florida01.2002
Skills
- Microsoft Office Word
- Software Avalanche (wave link) Version406-65
- Internet
- Food safety and sanitation
- Cleanliness standards
- Pastry preparation
- Holiday baking
- Baking techniques
- Baking
- Inventory maintenance
Activities
- 01/01/98, Volunteered at Memorial Manor Nursing Home by assisting the patients with arts and crafts, taking them to dinner and for walks.
- 02/01/07, Volunteered at the South Beach Food and Wine Festival, I supplied them with their food and beverage needs.
Hobbies and Interests
- Gluten Free Cooking
- Gluten Free and Regular Pastry Baking
- Planning parties for family members
- Craft making for both kids and adults
Certification
- Pharmacy Technician Training -
- [Area of certification], [Company Name] - [Timeframe]
Languages
English
Full Professional
Timeline
Baker
Publix Supermarkets
01.2018 - 01.2025
Pharmacy Technician Trainee
Joe DiMaggio Hospital
01.2016 - 03.2016
Pharmacy Technician Trainee
CVS
01.2016 - 03.2016
Pharmacy Technician Trainee
CVS
01.2016 - 03.2016
Bakery Clerk
Publix Supermarkets
01.2004 - 01.2018
Baker Apprentice
Publix Supermarkets
01.2002 - 01.2003
Bakery Clerk
Publix Supermarkets
01.1999 - 01.2001
Certificate in Pharmacy Technician Program -
Broward College
Bachelor of Science - Hospitality Management
Florida International University
Associate of Science - Hospitality and Tourism Management
Broward College
Associate of Applied Science - Industrial Management Technology
Broward College
Associate in Applied Science - Restaurant Management
Broward College
Certificate - Commercial Foods and Culinary Arts
Sheridan Technical Center
Florida Registered Pharmacy Technician -
Broward College
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