Arjela Karemanaj
Student
Drexel Hill,PA
Summary
I am a current student enrolling in Delaware County Community College in the Graphic Design program. Recognized for a big desire to work with colors and design. Friendly and always with a positive vibe. Experiences in Adobe Suite and social media advertising. Multitasking and creative on different topics.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Server Assistant Manager
Osteria Ama
Chadds Ford, PA
09.2021 - 01.2022
- Designed restaurant's logo and new menus monthly.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Welcomed and greeted guests before presenting special menu items to clients.
- Led team of servers to consistently meet customer service and sales targets.
- Managed advertising through pictures and social media.
Cherokee Volunteer
Cherokee
Philadelphia, PA
08.2021 - 12.2021
- Detailed program operations and participant activities with comprehensive recordkeeping.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Identified service gaps and located needed housing and work placement resources for individuals.
- Received and processed stock into inventory management system.
Event Hostess
La Fontana Della Citta
Philadelphia, PA
07.2020 - 07.2021
- Planned large-scale events such as trade shows, conferences, and meetings.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Mentored customer service, marketing, sales and accounting teams.
- Liaised with marketing and PR colleagues to promote special events in social calendars.
- Organized and decorated the environment as client's requests.
- Managed advertising through social media.
Receptionist
Hilton Garden Inn Hotel
West Chester, PA
02.2022 - Current
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained building security by monitoring logbook and issuing visitor badges.
Education
Associate of Arts -
Delaware County Community College
Media, PA 09.2021 - Current
Skills
Office administration
Customer and client relations
Organization skills
Design concept verification
Logo design
Website graphics
Visual design
Adobe Creative Suite
Timeline
Receptionist
Hilton Garden Inn Hotel
02.2022 - Current
Server Assistant Manager
Osteria Ama
09.2021 - 01.2022
Associate of Arts -
Delaware County Community College
09.2021 - Current
Cherokee Volunteer
Cherokee
08.2021 - 12.2021
Event Hostess
La Fontana Della Citta
07.2020 - 07.2021