Anna Smith
Keizer,OR
Summary
Experienced Grocery Manager with a proven track record of success in leading teams and driving results. Demonstrated expertise in effective time management, excellent communication skills, and providing exceptional customer service. Skilled in leadership, product knowledge, and the ability to work well under pressure. Adept at active listening and strong communication, enabling me to effectively collaborate with team members and meet organizational goals. With a background in grocery and bakery management, I have a deep understanding of the industry and a passion for delivering high-quality products and service. I am seeking a position as a Grocery Manager or Assistant Manager where I can apply my skills and experience to contribute to the success of a dynamic organization. Hard-working Leader with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
16
16
years of professional experience
Work History
Center Store Leader
Fred Meyer
2024.05 - Current
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on merchandising and assigned duties.
- Oversaw day-to-day activities of 50 employees in retail establishment, fostering inspiring atmosphere to optimize employee experiences.
- Assisted with new hire processing and existing training programs.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Built high-performing teams by recruiting top talent and providing ongoing support through professional development programs.
- Led team by answering complex customer questions and mentoring personnel one-on-one.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
Grocery Manager
Safeway
2023.07 - 2024.05
- Managed all aspects of the grocery department, including inventory control, ordering, and merchandising
- Supervised a team of grocery associates, providing training and guidance to optimize productivity and customer service
- Implemented effective merchandising strategies to maximize sales and minimize waste
- Ensured compliance with company policies and procedures
- Worked with the store manager to develop and execute a store budget that resulted in a X% reduction in overhead costs.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Bakery Manager
Safeway
2022.05 - 2023.01
- Oversaw all bakery operations, including production, inventory management, and customer service
- Managed a team of bakery associates, providing training, guidance, and support
- Implemented new baking techniques and recipes to enhance product offerings and increase sales
- Ensured compliance with food safety and sanitation standards.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Bakery Manager
Fred Meyer
2018.07 - 2022.05
- Managed all aspects of bakery department, including ordering, inventory management, and staff scheduling
- Trained and supervised a team of bakery associates, ensuring high-quality products and excellent customer service
- Developed and implemented new recipes and products to meet customer demands and increase sales
- Maintained cleanliness and sanitation standards in accordance with health and safety regulations
- Trained and mentored new assembly staff to ensure accurate and safe assembly procedures
- Managed daily operations of deli counter, ensuring all tasks were completed on time and within budget
- Developed a comprehensive product assortment that attracted new customers and improved customer loyalty.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Bakery Manager/Cake Decorator
Safeway
2008.05 - 2017.04
- Utilized bakery equipment and tools safely and effectively
- Ensured bakery compliance with health and safety regulations, leading to improved customer confidence and satisfaction
- Maintained clean and organized bakery display, resulting in X% increase in sales
- Developed pastries-only bakery that quickly became highest performing store in chain
- Conducted train-the-trainer sessions to ensure all trainers understood content, resulting in increase in engagement and knowledge retention
- Created and managed daily production schedule to ensure timely delivery of fresh baked goods.
- Maintained clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Education
Certificate -
Wilton Decorating
Keizer, OR12.2002
Associate of Arts -
University of The Pacific
Stockton, CA09.1990
Diploma -
James Campbell HS
Ewa Beach, HI06.1989
Skills
- Computer Skills
- Critical thinking and problem solving
- Ability to Work Under Pressure
- Motivating Teams
- Coaching and mentoring
Personal Information
Title: GROCERY MANAGER
Timeline
Center Store Leader
Fred Meyer
2024.05 - Current
Grocery Manager
Safeway
2023.07 - 2024.05
Bakery Manager
Safeway
2022.05 - 2023.01
Bakery Manager
Fred Meyer
2018.07 - 2022.05
Bakery Manager/Cake Decorator
Safeway
2008.05 - 2017.04
Certificate -
Wilton Decorating
Associate of Arts -
University of The Pacific
Diploma -
James Campbell HS
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