DANIEL ACIERNO
Eugene,OR
Summary
Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Center Store Leader
Fred Meyer Stores
11.2023 - Current
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting Team Member relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Center Store Assistant Leader
Fred Meyer Stores
03.2022 - 11.2023
- Displayed merchandise by arranging in appealing ways to boost sales.
- Established and maintained professional relationships with customers to increase trust and rapport.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with Team Members and created positive impression of business.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
Center Store Relief Assistant
Fred Meyer Stores
02.2021 - 03.2022
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted team members with daily living needs to maintain self-esteem and general wellness.
- Trained and supervised employees on store policies and procedures.
- Increased customer service success rates by quickly resolving issues.
Lead Dairy Clerk
Fred Meyer Stores
08.2020 - 02.2021
- Handled large dairy section by maintaining section cleanliness, product rotation and displays.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Reported product ordering and shipping discrepancies to department manager.
General Manager
MOD Pizza
01.2017 - 01.2020
- Hired, Coached and developed 50+ entry-level, shift supervisor and assistant manager positions to exceed company expectations and business needs.
- Processed payroll and cash management on a daily recorded basis.
- Forecasted and projected sales to manage and create schedules.
- Managed food and drink ordering for forecasted business needs with weekly and monthly inventory.
Regional Trainer of Development
MOD Pizza
08.2015 - 01.2017
- Traveled to different store locations to train and develop entry-level team members and managers to fit and exceed the companies needs and requirements.
- Leveraged industry trends to deliver up-to-date training.
- Authored new training packages while automating online training systems to streamline team sharing.
- Aided workers with job improvement skills while developing alternative training methods.
- Established and maintained quality control standards.
Education
High School Diploma -
West Salem High School
Salem, OR06.2014
Skills
- Enjoys leadership roles
- Results-oriented
- Delegation
- Time management effectiveness
- Human and Customer Relations
- Strategic planning
- Reliability
- Team development
- Problem-solving
- Adaptability
Timeline
Center Store Leader
Fred Meyer Stores
11.2023 - Current
Center Store Assistant Leader
Fred Meyer Stores
03.2022 - 11.2023
Center Store Relief Assistant
Fred Meyer Stores
02.2021 - 03.2022
Lead Dairy Clerk
Fred Meyer Stores
08.2020 - 02.2021
General Manager
MOD Pizza
01.2017 - 01.2020
Regional Trainer of Development
MOD Pizza
08.2015 - 01.2017
High School Diploma -
West Salem High School
Community Service
- Partnered with Generosity Feeds doing events providing meals to over 50,000 thousand underprivileged children. 2017-2019
- Partnered with SES (Supportive Employee Services) to hire, train and develop Special Need employees for the workforce. 2017-2020
- Partnered with Sponsors in training and developing ex-convicts in transitioning them into the workforce. 2018-2019