Annie Swanson
Alexandria,VA
Summary
Enthusiastic team player eager to contribute to business success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Account Manager
Aetna, A CVS Health Company
Falls Church, VA
01.2021 - Current
- Manage a book of business consisting of 45 middle market accounts with 100 – 1,000 employees
- Responsible for delivery of yearly renewals, negotiating rates, and explanation of financial positioning to producers and key decision makers at customer
- Provide guidance on health plan strategy to clients and recommend programs that benefit employees wellbeing and manage employer costs through utilization data
- Develop relationships with external constituents as well as internal underwriting partners
Associate Account Manager
Aetna, A CVS Health Company
07.2015 - 01.2021
- Managed a book of business consisting of 20 middle market accounts with 300 – 5,000 employees
- Identified customer specific service issues and work with internal Aetna departments to resolve
- Coordinated plan administration activities including installation, plan set-up, eligibility, billing
- Conducted face-to-face meetings with members to explain benefit offerings; these can be one-on-one sessions or groups of 20+
Administrative and Marketing Assistant, Lacrosse Coach
The Next Level Athletic Performance Center
Bethesda, MD
05.2014 - 07.2015
- Worked cooperatively with program directors to plan clinics, camps, and youth sports
- Coached lacrosse fundamentals to children from preschool-high school age, upwards to 100 annually
Sports Marketing & Management Intern
The Sport & Speed Institute
McLean, VA
10.2013 - 01.2014
- Administrator of company social media platforms (Facebook and Twitter), created new and unique ways to message the current events of the company
Education
Bachelor of Arts - Sports & Exercise Management, History
Ohio Wesleyan University
Delaware, OH05.2013
Skills
- Self-Motivated
- Organization and Time Management
- Excellent Communication
- Account management
- Relationship building and management
- Decision Making
Community Engagement
Aetna Volunteer Council Chair, 2017-Present
- Organized market participation in Kidney Walk supporting the National Kidney Foundation, annually raised $2,500 in funds and awareness for the cause
- Participate in yearly volunteer projects with Remote Area Medical clinic (Wise, VA and Baltimore, MD), Habitat for Humanity, So Others Might Eat, and other non-profit organizations
- Facilitated donation drive to support underserved children and families residing in DC that rely on schools for meals while closed in spring of 2020
Mission trip to Consuelo, Dominican Republic, 2017 & 2018
- On a team of 10 individuals organizing Vacation Bible School for 80+ kids
- Led daily activities in the morning and worked on projects in the afternoon within the community
- Built a new safer play space for the children, and painted a parishioner’s home
Certification
Life and Health Insurance License
Timeline
Account Manager
Aetna, A CVS Health Company
01.2021 - Current
Associate Account Manager
Aetna, A CVS Health Company
07.2015 - 01.2021
Administrative and Marketing Assistant, Lacrosse Coach
The Next Level Athletic Performance Center
05.2014 - 07.2015
Sports Marketing & Management Intern
The Sport & Speed Institute
10.2013 - 01.2014
Bachelor of Arts - Sports & Exercise Management, History
Ohio Wesleyan University