Stacy Nelson
Saint Louis,Missouri
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
29
29
years of professional experience
Work History
Full Service Shopper / in Store Shopper
Instacart
Saint Louis, MO
06.2018 - Current
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Merchandised attractive shelf displays with current offerings to drive store sales.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Maximized efficiency by scanning items quickly and completing as many as [Number] orders per hour.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Loaded and unloaded orders at customer's homes or locations.
Food Service Manager
Jack In The Box / McDonalds
Saint Louis, Missouri
06.1993 - 06.2018
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Oversaw training of more than 11 team members.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Limited portion sizes and used garnishes to control food costs.
- Reviewed and approved employee schedules and timesheets.
Education
Associate of Arts - Veterinarian Assisting
Midwest Institute
St. Louis, MO06.2006
High School Diploma -
Bayless Senior High School
St Louis, MO06.1993
Skills
- Accurate money handling
- Sales proficiency
- Product knowledge
- Lift up to 50 pounds
- Customer Relations
- Cash Handling
- Point of sale operation
- Stocking and replenishing
- Organization and Time Management
- Training and Development
Timeline
Full Service Shopper / in Store Shopper
Instacart
06.2018 - Current
Food Service Manager
Jack In The Box / McDonalds
06.1993 - 06.2018
Associate of Arts - Veterinarian Assisting
Midwest Institute
High School Diploma -
Bayless Senior High School