Veronica Negrete
San Francisco,CA
Summary
- Operations Manager at Brite Labs, adept in inventory management, employee delegation, and problem-solving. Excelled in onboarding, staff management, and enhancing performance metrics. Skilled in MS Office, ensuring efficient project completion and metrics tracking.
-Encouraging Manager and problem-solver with talents for fostering teamwork and collaboration, as well as, excellent customer relations aptitude and relationship-building. Proficient in using decision-making skills and sound judgment calls to positively impact company and employee success.
Overview
9
9
years of professional experience
Work History
Operations Manager, Customer Experience
Brite Labs - Golden State Recycling Collective
01.2024 - Current
- Led hiring, onboarding and training of new hires to fulfill business requirements, maintain high productivity, and performance metrics.
- Supervised operations staff and keep employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
Order Fulfillment Specialist
Brite Labs - Golden State Recycling Collective
02.2019 - 12.2023
- Improved order fulfillment efficiency by streamlining processes and implementing inventory control measures.
- Collaborated with warehouse team to maintain optimal stock levels, reducing backorders and improving delivery times.
- Optimized warehouse space utilization by analyzing product movement trends and adjusting storage locations accordingly.
- Maximized customer satisfaction through timely and accurate fulfillment of orders, ensuring proper packaging and shipping methods.
- Coordinated with sales representatives to address any special requests or modifications to orders, ensuring customer satisfaction at every stage of the process.
Personal Assistant, Property Management
GreenLight Ventures
01.2016 - 12.2017
- Oversaw personal and professional calendars and coordinated appointments for future events - Accomplished project deadlines
- Displayed absolute discretion at handling confidential information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Responsible for coordinating property showings, and monitored property staging.
Education
No Degree - General Education
San Francisco City College
San FranciscoSkills
- Problem-solving
- MS office - Excel
- Onboarding and orientation - Staff management
- Inventory & Operations management
- Key Performance Indicators tracking (Metrics)
- Performance monitoring - Assignment delegation
- Building and facility management
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Operations Manager, Customer Experience
Brite Labs - Golden State Recycling Collective
01.2024 - Current
Order Fulfillment Specialist
Brite Labs - Golden State Recycling Collective
02.2019 - 12.2023
Personal Assistant, Property Management
GreenLight Ventures
01.2016 - 12.2017
No Degree - General Education
San Francisco City College
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