Veronica Negrete
San Francisco,CA
Summary
- Operations Manager at Brite Labs, adept in inventory management, employee delegation, and problem-solving. Excelled in onboarding, staff management, and enhancing performance metrics. Skilled in MS Office, ensuring efficient project completion and metrics tracking.
-Encouraging Manager and problem-solver with talents for fostering teamwork and collaboration, as well as, excellent customer relations aptitude and relationship-building. Proficient in using decision-making skills and sound judgment calls to positively impact company and employee success.
Overview
9
9
years of professional experience
Work History
Operations Manager, Customer Experience
Brite Labs - Golden State Recycling Collective
Oakland, CA
01.2024 - Current
- Led hiring, onboarding and training of new hires to fulfill business requirements, maintain high productivity, and performance metrics.
- Supervised operations staff and keep employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
Order Fulfillment Specialist
Brite Labs - Golden State Recycling Collective
Oakland, CA
02.2019 - 12.2023
- Improved order fulfillment efficiency by streamlining processes and implementing inventory control measures.
- Collaborated with warehouse team to maintain optimal stock levels, reducing backorders and improving delivery times.
- Optimized warehouse space utilization by analyzing product movement trends and adjusting storage locations accordingly.
- Maximized customer satisfaction through timely and accurate fulfillment of orders, ensuring proper packaging and shipping methods.
- Coordinated with sales representatives to address any special requests or modifications to orders, ensuring customer satisfaction at every stage of the process.
Personal Assistant, Property Management
GreenLight Ventures
San Francisco, CA
01.2016 - 12.2017
- Oversaw personal and professional calendars and coordinated appointments for future events - Accomplished project deadlines
- Displayed absolute discretion at handling confidential information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Responsible for coordinating property showings, and monitored property staging.
Education
No Degree - General Education
San Francisco City College
San FranciscoSkills
- Problem-solving
- MS office - Excel
- Onboarding and orientation - Staff management
- Inventory & Operations management
- Key Performance Indicators tracking (Metrics)
- Performance monitoring - Assignment delegation
- Building and facility management
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Operations Manager, Customer Experience
Brite Labs - Golden State Recycling Collective
01.2024 - Current
Order Fulfillment Specialist
Brite Labs - Golden State Recycling Collective
02.2019 - 12.2023
Personal Assistant, Property Management
GreenLight Ventures
01.2016 - 12.2017
No Degree - General Education
San Francisco City College