Ashlee Forteau
Tallahassee,FL
Summary
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Donor Services Specialist
OneBlood
Tallahassee, FL
08.2021 - Current
- Evaluated records and risk assessment information for preliminary donor eligibility.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Monitored patients for reactions and verified sample quality.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
Donor Center Technician
Grifols
Tallahassee, FL
08.2020 - 07.2021
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
Target Team Member
Target
Tallahassee, FL
05.2018 - 08.2020
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Bachelor of Science - Health Science, General
Florida Agricultural & Mechanical University
Tallahassee, FL 08.2016 - 07.2021
High School Diploma -
McKeel Academy of Technology
Lakeland, FL 08.2012 - 06.2016
Skills
Teamwork and Collaboration
Administrative Support
Analytical and Critical Thinking
Computer Skills
Database Management
Interpersonal Communication
Timeline
Donor Services Specialist
OneBlood
08.2021 - Current
Donor Center Technician
Grifols
08.2020 - 07.2021
Target Team Member
Target
05.2018 - 08.2020
Bachelor of Science - Health Science, General
Florida Agricultural & Mechanical University
08.2016 - 07.2021
High School Diploma -
McKeel Academy of Technology
08.2012 - 06.2016