Summary
Overview
Work History
Education
Skills
Timeline
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Damarcus Abernathy

Nashville,TN

Summary

Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Sales Representative

Asurion
Nashville, TN
07.2019 - 06.2021
  • I had to maintain exceptional customer service while providing remote support for customers' inquiries about lost or damaged devices and resolving customer issues
  • I was responsible for selling our Connected Home product and other offerings to customers on every call
  • I had to engage with the customer to understand their technology and sell protection/tech support solutions
  • Multitasking
  • Patience and exceptional listening skills
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

Insurance Adjuster

Asurion
Nashville, TN
06.2021 - 04.2022
  • Verify insurance claims to make a determination if the claim is fraudulent or legit
  • Deny or approve claim based on certain criteria
  • Deescalate with customers using problem-solving skills
  • Examined claims forms and other records to determine insurance coverage.

Education

Bachelor's Degree - Business Administration, Marketing

University of Alabama

Skills

Customer Relations

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Timeline

Insurance Adjuster

Asurion
06.2021 - 04.2022

Sales Representative

Asurion
07.2019 - 06.2021

Bachelor's Degree - Business Administration, Marketing

University of Alabama

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Damarcus Abernathy