Damarcus Abernathy
Nashville,TN
Summary
Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Sales Representative
Asurion
Nashville, TN
07.2019 - 06.2021
- I had to maintain exceptional customer service while providing remote support for customers' inquiries about lost or damaged devices and resolving customer issues
- I was responsible for selling our Connected Home product and other offerings to customers on every call
- I had to engage with the customer to understand their technology and sell protection/tech support solutions
- Multitasking
- Patience and exceptional listening skills
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Insurance Adjuster
Asurion
Nashville, TN
06.2021 - 04.2022
- Verify insurance claims to make a determination if the claim is fraudulent or legit
- Deny or approve claim based on certain criteria
- Deescalate with customers using problem-solving skills
- Examined claims forms and other records to determine insurance coverage.
Education
Bachelor's Degree - Business Administration, Marketing
University of Alabama
Skills
Customer Relations
Interpersonal communication skills
Problem solving strength
Sales expertise
Performance improvement
Product promotions
Timeline
Insurance Adjuster
Asurion
06.2021 - 04.2022
Sales Representative
Asurion
07.2019 - 06.2021
Bachelor's Degree - Business Administration, Marketing
University of Alabama