Catherine Nichols
MARTINSBURG
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
3
3
years of professional experience
Work History
Assessment Counselor
Pyramid Healthcare
05.2024 - Current
- Facilitated group therapy sessions addressing common challenges, encouraging peer support and collaborative problemsolving.
- Delivered crisis interventions when necessary, providing immediate assistance and stabilizing clients in distressing situations.
- Developed and implemented effective behavior modification strategies, leading to improved client self-regulation skills.
- Conducted thorough assessments of client needs and goals, creating customized intervention plans aimed at achieving desired outcomes.
- Implemented trauma-informed care practices to address the unique needs of clients with a history of trauma.
- Established rapport with clients through active listening and empathy, fostering trusting relationships vital to the therapeutic process.
- Assisted clients in developing realistic goals through S.M.A.R.T goal-setting techniques during individual sessions.
- Biospychosocial and Level of Care/Intake Assessments
Case Manager
Mountaineer Recovery Center
03.2022 - 05.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
- Trained new case managers, raising team's overall competency and service delivery standards.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Utilized grant writing skills to secure additional program funding.
- Facilitated group counseling sessions
Education
Master of Arts - Social Work
West Virginia University
Morgantown, WV08-2026
Bachelor of Arts - Psychology
American Military University Systems
Charles Town, WV10-2019
Associate of Arts - Board of Governors/General Studies
Blue Ridge Community And Technical College
Martinsburg WV06-2014
Skills
- Problem-solving
- Time management
- Active listening
- Organization and multitasking
- Documentation and reporting
- Care coordination
- Community resources
- Critical thinking
- Crisis intervention
- Treatment Planning
- Patient support
- Discharge planning
Timeline
Assessment Counselor
Pyramid Healthcare
05.2024 - Current
Case Manager
Mountaineer Recovery Center
03.2022 - 05.2024
Master of Arts - Social Work
West Virginia University
Bachelor of Arts - Psychology
American Military University Systems
Associate of Arts - Board of Governors/General Studies
Blue Ridge Community And Technical College
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