Renaty Sithole
AI Wakra
Summary
Seek to work in an environment that will change me further while allowing me to contribute to the continued growth and success of the organization
Overview
8
8
years of professional experience
Work History
AYS Agent
Element West Bay Doha
07.2024 - Current
- Handle guests request efficiently ensuring prompt and courteous service.
- Coordinate with various departments to fulfill guests needs.
- Maintained high standards of communication and professionalism.
- Demonstrate flexibility and problem-solving in a multicultural environment.
Waiter
Papachinos Stoneridge
01.2018 - 09.2022
- Led a team of junior waiters during high volume shifts.
- Trained new staff on service protocols and customer engagement.
- Handled VIP tables and special events with Professionalism.
- Recognized for upselling and customer satisfaction.
- Johannesburg, South Africa
Waiter
Papachinos Broadacres
05.2017 - 01.2018
- Delivered attentive service in a busy family-style restaurant.
- Managed large sections during peak hours with speed and accuracy.
- Assisted in wine pairing and menu recommendations.
- Maintained high hygiene and table presentation.
- Johannesburg, South Africa
Waiter
Tashas Bryanston
06.2012 - 04.2015
- Provided friendly and efficient service in a timeless Cafe restaurant.
- Managed orders and coordinated with kitchen stuff for timely delivery.
- Promoted daily specials and contributed increased sales.
- Maintained clean and organized dining areas.
- Johannesburg, South Africa
Skills
- Guest Service Excellence
- Menu Knowledge and Upselling
- POS Systems Proficiency
- Team Collaboration
- Attention to detail
- Food safety and hygiene standards
- Time management
Personal Information
Title: AYS Agent
References
- Shanti Chhetry, Front desk Assistant Manager, Element West Bay Doha, Shanti.Chetry@marriott.com, 97444194000
- Vemon Gouveia, Co-Partner, Papachinos Restaurant Stoneridge, stoneridge@papachinos.co.za, +27104499941
- Mike Bloom, General Manager, Papachinos Restaurant Broadacres, Broadacres@papachinos.co.za, +27105906228
- Siyabonga Bhengu, General Manager, Tasha's Cafe Bryanston, bryantson@tashascafe.com, 0027117062803
Timeline
AYS Agent
Element West Bay Doha
07.2024 - Current
Waiter
Papachinos Stoneridge
01.2018 - 09.2022
Waiter
Papachinos Broadacres
05.2017 - 01.2018
Waiter
Tashas Bryanston
06.2012 - 04.2015