Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jade Wright

Cypress,CA

Summary

Resourceful Agent known for high productivity and efficient task completion. Specialize in negotiation, client relationship management, and problem-solving skills. Excel in communication, adaptability, and teamwork to achieve goals and exceed expectations.

Overview

12
12
years of professional experience

Work History

AYS Agent

Marriott
Garden Grove, CA
08.2021 - 06.2024
  • Provided customer service to clients through phone and email communication.
  • Developed customer relationships and ensured satisfaction with services.
  • Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
  • Upsold additional products or services when appropriate in order to meet sales goals.
  • Created weekly reports on sales figures and provided analysis on trends within assigned area of responsibility.
  • Participated in ongoing training programs related to job duties or responsibilities.

Operations Assistant

Guaranteed Rate
Irvine, CA
01.2020 - 09.2021
  • Assisted Managers and Coordinators with tasks related to increasing production, promoting efficiency, reducing error, and ensuring high quality work product
  • Communicated directly with 10+ clients a day to resolve questions and provide excellent customer service
  • Worked directly with Excel constructing spreadsheets and additional organizational tools to efficiently handle client information
  • Managed orders including, payoff demands, credit supplements, and 4506 transcripts.

Merchandising Assistant/Customer Service Associate Cashier

Rite Aid Pharmacy
Newport, CA
05.2016 - 01.2020
  • Finalized transactions on the cash register and provided customer service to 50+ customers a day
  • Organized and implemented design floor models, including seasonal design as well as year-round
  • Collaborated with management to assist in the onboarding process and training of new employees
  • Maintained and totaled inventory, including stocking sleeves and calculating store needs.

Shift Lead/Cashier

The Habit, LLC.
Buena Park, CA
06.2014 - 06.2016
  • Oversaw 5+ employees during shift and provided a positive work environment focusing on exceptional customer service and team-bonding
  • Provided direction and feedback to employees during shift and resolved conflicts between workers.
  • Bussed and reset tables in an orderly fashion.
  • Communicated effectively with kitchen staff regarding orders placed by customers.

Sales Associate

Tilly's
Buena Park, CA
04.2012 - 06.2014
  • Interacted with 40+ customers a day, assisting and responding to queries about products and purchases
  • Provide in-depth recommendations according to customer needs or preferences
  • Organized store records by documenting sales, returns, refunds, and exchanges
  • Operated cash register and handled cash payments and credit card processing.

Education

Diploma Awarded -

Cypress High School
Cypress, CA
05.2015

Some College (No Degree) - Nursing

Golden West College
Huntington Beach, CA

Skills

  • Software: Word, Excel, Microsoft Office\Teams, Zoom, Encompass
  • Typing: 40 WPM

References

References available upon request

Timeline

AYS Agent

Marriott
08.2021 - 06.2024

Operations Assistant

Guaranteed Rate
01.2020 - 09.2021

Merchandising Assistant/Customer Service Associate Cashier

Rite Aid Pharmacy
05.2016 - 01.2020

Shift Lead/Cashier

The Habit, LLC.
06.2014 - 06.2016

Sales Associate

Tilly's
04.2012 - 06.2014

Diploma Awarded -

Cypress High School

Some College (No Degree) - Nursing

Golden West College

Similar Profiles

CREATE PROFILE
Jade Wright