Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Thomas Brown

Operations Manager
Nesbit,MS

Summary

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

21
21
years of professional experience

Work History

Operations Manager

AWG/New Age Logistics
10.2023 - Current
  • As Operations Manager at New Age Logistics, I manage PM to AM operations, ensuring adherence to safety and Standard Operating Procedures (SOPs).
  • My responsibilities include implementing continuous improvement initiatives, scheduling, and collaborating with third-party partners to meet daily objectives.
  • I also focus on the growth and development of supervisory staff, supporting their current roles and long-term career aspirations.

Shift Manager

Associated Wholesale Grocer
02.2019 - 10.2023
  • As Shift Manager at Associated Wholesale Grocer, I directed the shipping department.
  • My responsibilities encompassed weekly scheduling and vacation management, enforcing company policies for safety and Standard Operating Procedures, approving time cards, and monitoring key performance indicators.
  • I held associates accountable for KPI targets and collaborated with third-party companies to meet daily goals.
  • Furthermore, I coached and trained supervisors in their daily tasks and partnered with the training department to onboard and support new associates.

Dock Supervisor

Associated Wholesale Grocer
06.2015 - 02.2019
  • As Dock Supervisor, my responsibilities included building and leading teams, monitoring key performance indicators for selection and loading departments, and coaching and motivating associates struggling to meet daily KPI requirements.
  • I also ensured all routes dispatched on time, monitored the loading dock for quality issues, and held responsible parties accountable for corrections.
  • Furthermore, I identified potential lead candidates and provided coaching and training for their leadership development.

Loader

Associated Wholesale Grocer
03.2005 - 06.2015
  • As a loader, my responsibilities included maintaining the required production rate, ensuring the security and damage-free condition of all products before loading, and verifying the accuracy of weighted items for billing by auditing fresh meat orders prior to loading.

Order Selector

Associated Wholesale Grocer
10.2004 - 03.2005
  • In this role, I was responsible for performing at the required production rate and selecting accurate member orders.
  • I also trained most new associates in our selection procedures.

Education

High School Diploma -

Horn Lake High School
Horn Lake, Ms
05.2001

Skills

  • Flexible problem-solving
  • Team leadership
  • Strategic planning
  • Strategic analytical thinking
  • Data analysis proficiency
  • Skilled in resolving conflicts
  • Prioritization and scheduling
  • Effective organizational skills
  • Experience with Witron automation systems
  • KPI tracking

Timeline

Operations Manager

AWG/New Age Logistics
10.2023 - Current

Shift Manager

Associated Wholesale Grocer
02.2019 - 10.2023

Dock Supervisor

Associated Wholesale Grocer
06.2015 - 02.2019

Loader

Associated Wholesale Grocer
03.2005 - 06.2015

Order Selector

Associated Wholesale Grocer
10.2004 - 03.2005

High School Diploma -

Horn Lake High School

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Thomas BrownOperations Manager