Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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FIDELIS TAMIN

Newark,NJ

Summary

Data Entry Specialist | IT and Operations Professional

Detail-oriented and results-driven professional with extensive experience in data management, operational efficiency, and client-focused services. Proficient in leveraging technology and organizational skills to maintain accurate records, enhance data integrity, and ensure compliance with confidentiality standards. Adept at working independently and collaboratively in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Food Service Specialist

BETH ISRAEL MEDICAL CENTER
12.2023 - Current
  • Monitored more than 400 diet based meals being delivered per week, ensuring the highest quality of care, encouraging many good reviews and recommendations to the company
  • Leveraged communication platforms to coordinate with medical staff and patients, ensuring accurate and timely delivery of meals tailored to dietary restrictions
  • Created loving and thoughtful conversations with angry individuals to encourage laughter and positive mood in order to keep a positive view of the staff and company

Marketing Sales Associate

TRINITY SOLAR INC.
08.2023 - 12.2023
  • Developed and maintained positive relationships with potential customers through door-to-door interactions, resulting in a 25% increase in lead conversions
  • Provided detailed product and service information, addressing customer inquiries and concerns to build trust and facilitate sales
  • Utilized CRM software such as Salesforce to log customer interactions, track follow-ups, and manage sales pipelines efficiently
  • Analyzed sales data to generate daily and weekly reports, providing insights for strategy adjustments and performance improvements
  • Used mobile and web-based applications to present solar solutions and roofing services, ensuring a professional and informative customer experience
  • Troubleshoot and resolve technical issues related to sales presentation tools and CRM software in real time, minimizing disruptions during sales activities

Financial Agent

EMPAK CORP
01.2018 - 01.2023
  • With critical thinking and emotional intelligence, monitored the condition of a persons mind before their credit to ensure empathy, relationship, and a tailored solution, doing less marketing by being myself with more leads and results
  • Successfully improved 80+ clients' credit scores by an average of 50-100 points within 3-6 months, maintaining the credibility of the company with increasing popularity leading to over 30+ more leads through recommendation
  • Used conversation as a medium to create short/long term friendships as I'm preparing their taxes to give them a sense of trust and familiarity for the business
  • Utilized tax software to input financial data, review documentation, and generate detailed tax reports, contributing to timely and accurate tax filings
  • By branding myself as a model for businesses I've managed through Facebook and Instagram, I've gained old companies the audience of a younger generation to promote longevity and adaptation to change
  • Implemented marketing strategies, including SEO optimization and customer engagement, resulting in a 10-25% increase in online conversions

Education

Computer Science

Essex County College
Newark, NJ

Project Managment -

Scrum University
Newark, NJ
04.2022

Skills

  • Strategy Development
  • Online Sales
  • Facebook & Bing Advertisement
  • SEO
  • Google Analytics
  • Content Writer
  • Salesforce
  • Consultation
  • Servant Leadership
  • Creativity
  • Conflict Resolution
  • Adaptability
  • Software Applications
  • Microsoft Word
  • Excel
  • PowerPoint
  • WordPress
  • Communication skills
  • Organizational Skills
  • ERM Systems
  • Reporting

Personal Information

Title: IT SPECIALIST

Timeline

Food Service Specialist

BETH ISRAEL MEDICAL CENTER
12.2023 - Current

Marketing Sales Associate

TRINITY SOLAR INC.
08.2023 - 12.2023

Financial Agent

EMPAK CORP
01.2018 - 01.2023

Project Managment -

Scrum University

Computer Science

Essex County College
FIDELIS TAMIN