Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ka'Tara Addison

Saginaw,MI

Overview

4
4
years of professional experience
1
1
Certification

Work History

Key Holder

Dollar General
07.2023 - 09.2023
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Promoted business' development by building and maintaining relationships with new clients.

Cashier

Charleys Philly Cheese Steak
03.2023 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.

Warehouse Package Handler

FedEx
02.2023 - 03.2023
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Checked products for damage or other issues before packing into boxes.

Warehouse Package Handler

Amazon
03.2022 - 04.2022
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Checked products for damage or other issues before packing into boxes.
  • Followed safety regulations to maintain safe work environment.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Crew Member

McDonald's
12.2021 - 02.2022
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Cashier

Walmart
08.2019 - 05.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Tallied cash drawer at beginning and end of each work shift.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Checked personal identifications during alcohol and tobacco sales.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Customer Service Associate

Speedway
09.2020 - 01.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Education

High School Diploma -

Saginaw High School
Saginaw, MI
06.2019

Skills

  • Staff Oversight
  • Customer Service Management
  • Team Member Development
  • Loss Prevention
  • Bank Deposits
  • Resource Management
  • Alarm Systems
  • Customer Service
  • Cash Handling
  • ID Verification

Certification

  • PCA - Personal Care Aide
  • Temporary Nurse Aid 8 hours training Avista - May 2021-July 2021

Timeline

Key Holder

Dollar General
07.2023 - 09.2023

Cashier

Charleys Philly Cheese Steak
03.2023 - 04.2023

Warehouse Package Handler

FedEx
02.2023 - 03.2023

Warehouse Package Handler

Amazon
03.2022 - 04.2022

Crew Member

McDonald's
12.2021 - 02.2022

Customer Service Associate

Speedway
09.2020 - 01.2021

Cashier

Walmart
08.2019 - 05.2021

High School Diploma -

Saginaw High School
  • PCA - Personal Care Aide
  • Temporary Nurse Aid 8 hours training Avista - May 2021-July 2021

Similar Profiles

CREATE PROFILE
Ka'Tara Addison