Having the opportunity to gain work experience after graduating middle school has informed my life immensely. I gained a new perspective on the world and what it was like to hold professional responsibilities early on. My current job working in a box office has required me to advocate for myself many times. I've had to advocate for others, whether that be in ensuring a patron with hearing aids will be able to connect to our sound system via telecoil, or finding accomodations for an individual with a service dog. I've had to become efficient in many modes of communication, whether it be in person, over the phone, through email, or through a handwritten letter. Studying Speech and Hearing Sciences at the University of Utah has instilled a passion for communication and active listening in me. We all deserve to be heard. Some of us are born with the tools to communicate, and for others communication takes time, practice, and dedication. In the future, when I look back on my time in college and the experiences I've had, I hope I do so with new experiences having played a role in helping others to find the necessary tools to speak their minds and voice their own experiences.
As a box office cashier, alongside selling tickets for the events we host, I answer phone calls and emails from patrons, organize tickets by event in the box office, handle money, and communicate with those interested in attending an event. Our events range from music, to dance, to theater, to comedy events which can each draw out many different crowds of people. Over the last three years, I've been met with a range of emotions from patrons, whether it be excitement or anger. As a cashier, there is very little about events that I can control, such as subject matter, ticket prices, and seating. However, what is in my control is how I communicate with the patrons. For those who call in requesting ADA seating, or accommodations for a service dog, I have the ability to advocate for them and voice their concerns so that they may be heard by those who can make the necessary accommodations. Communication is incredibly powerful and we all deserve the patience to be heard and understood. While I started the job as a very shy girl, these last three years have informed and shown me just how valuable communication is. With the most difficult and best of days, I've loved the opportunity of having this job.
I began working at Savers as a full-time production associate the summer before starting my undergraduate degree at the University of Utah. My responsibilities included selecting the appropriate price of clothing per condition, printing the corresponding tag, tagging the clothing, and racking clothing on the sales floor. At the start of the position, I mainly tagged clothing and racked clothing, but within a month I began utilizing our online system to determine the appropriate price of clothing depending on condition as well. I gave my two weeks' notice the last week of July 2021, as I would be moving into the dorms at the University of Utah at the start of August.
I began working as a part-time Recreational Aide at the South Jordan Recreation Center for the city of South Jordan as a junior in high school. During this time, I often helped with setting up and reffing youth soccer for the city, giving me the opportunity to be in an entirely new environment with young kids. Most of the games I refereed were for children between the ages of four and eight. While some groups of kids would be quick to listen to my calls, others were not so willing. Throughout my time working, I began to understand the importance of adjusting my communication style depending on the group I was working with. Learning how important this was and seeing how greatly it could impact the results with the kids I was working with stuck with me and has impacted my path towards wanting to be a speech therapist.
I worked as a daycare assistant with kids between the ages of 3 and 5 the summer before my sophomore year of high school. I was fortunate to have the opportunity to help tutor reading comprehension for second graders every Wednesday throughout middle school. This was an after school program that took place at Saint Francis Xavier, my elementary school. I loved getting to work with the kids and being in on the moments where a difficult word or reading aspect finally clicked for them. After I graduated, I missed having this opportunity and applied to help out in the Guardian Angel Daycare. I was only there for a short time, but I loved it! It reminded me of how much I had enjoyed tutoring and helped laid the foundation for my future career.