Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
sports
Timeline
Generic

Hassan Mohamed

Oakland,CA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in business industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

2
2
Languages
1
1
year of post-secondary education
2
2
years of professional experience

Work History

Customer Service/Register/Stocker Associate

Park Gas And Food
Oakland, CA
01.2020 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
  • Increased sales by 10%
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals

Education

Bachelor of Arts - Business Administration And Management

Berkeley City College
Berkeley, CA
07.2020 - Current

Skills

Customer support

undefined

Accomplishments

  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.

Interests

Acting

Sports

Business

sports

Played 3 different sports through out my high school years which were basketball, volleyball, and soccer was MVP my last two years for basketball and volleyball.

Timeline

Bachelor of Arts - Business Administration And Management

Berkeley City College
07.2020 - Current

Customer Service/Register/Stocker Associate

Park Gas And Food
01.2020 - Current
Hassan Mohamed