Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Amanda Ann Seimears
Henderson,NV
Work Preference
Summary
Professional offering office management, customer service, and wait staff experience. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
Overview
9
9
years of professional experience
Work History
Surgery Scheduler/Front Office Reception
Arizona Urology
Goodyear, AZ
03.2017 - Current
- Answered all phone calls in a timely and effective manner.
- Answered all questions in best of ability and knowledge.
- Input all information into Athena and Centricity.
- Helped with data entry.
- Follow all policies and protocols when assisting with patient feedback.
- Provide check out and all paperwork for patients upon entry and exit of the clinic.
- Handled multifaceted clerical task.
- Collected and input all patient information.
- Scheduled appointments, post op follow ups, and surgeries for 4 providers.
- Verified insurance an obtain authorizations for surgical procedures and in office procedures.
- Coordinated surgical procedures with hospitals and surgery centers across the valley.
- Provided all surgical orders and clinicals to insurances and surgical facilities.
- Kept office up to company standards.
- Collect patient balances and copays and process into Centricity.
- Schedule all appointments for patients.
- Assisted office manager in any additional tasks that were requested.
- Completed all end of day closing tasks, including billing batch, chart prep/close, and closed out all daily deposits.
- Assisted with customer complaints according to company guidelines.
- Assisted manager in creating schedules and with training of new employees.
Surgery Scheduler
Las Vegas Urology
Las Vegas, NV
10.2024 - 01.2025
- Scheduled surgical appointments, optimizing physician availability and patient flow.
- Coordinated with medical staff to ensure accurate pre-operative documentation and patient readiness.
- Managed insurance verification processes, streamlining authorization for surgical procedures.
- Developed and maintained electronic scheduling systems, enhancing operational efficiency and accuracy.
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Verified insurance coverage and obtained pre-authorizations.
- Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
Outpatient Scheduler
Kingman Regional Medical Center
04.2024 - Current
- Answered all phone calls in a timely and effective manner.
- Answered all questions in best of ability and knowledge.
- Input all information into Meditech.
- Scheduled patients for Radiology/Labs.
- Reviewed orders and input them into the system.
- Collected and input all patient information.
- Helped with data entry.
- Follow all policies and protocols when assisting with patient feedback.
Administrative Assistant/Scheduler
Milemarkers LLC
09.2023 - 03.2024
- Answered all phone calls in a timely and effective manner.
- Answered all questions in best of ability and knowledge.
- Input all information into Raintree server.
- Handled multifaceted clerical tasks.
- Collected and input all patient information.
- Helped with data entry.
- Follow all policies and protocols when assisting with patient feedback.
- Provide check out and all paperwork for patients upon entry and exit of the clinic.
Patient Service Specialist
Banner Physical Therapy
08.2023 - 09.2023
- Answered all phone calls in a timely and effective manner.
- Answered all questions in best of ability and knowledge.
- Input all information into Healthnet server.
- Handled multifaceted clerical task.
- Collected and input all patient information.
- Verified insurance and obtained authorizations for outpatient physical therapy.
Education
Medical Billing and Coding - Medical Assistant Certification
Mohave Community College
08-2026
Criminal Justice -
Everest Online
Florida04-2011
General Studies -
Mesa High School
Mesa, AZ05-2003
Skills
- Office Management
- Front Desk Reception
- Administration
- Scheduling
- Athena
- Raintree
- Customer Service
- Food Handling
- Advance MD
- Citrix
- Centricity/G4
- Microsoft proficient in all areas
- 40 wpm
- Windows proficient
- Meditech
Timeline
Surgery Scheduler
Las Vegas Urology
10.2024 - 01.2025
Outpatient Scheduler
Kingman Regional Medical Center
04.2024 - Current
Administrative Assistant/Scheduler
Milemarkers LLC
09.2023 - 03.2024
Patient Service Specialist
Banner Physical Therapy
08.2023 - 09.2023
Surgery Scheduler/Front Office Reception
Arizona Urology
03.2017 - Current
General Studies -
Mesa High School
Criminal Justice -
Everest Online
Medical Billing and Coding - Medical Assistant Certification
Mohave Community College
Additional Work Experience Available
Available upon request.