Results-focused Healthcare Business Analyst with significant expertise in life sciences and healthcare systems. Specialized in Laboratory Information Management Systems (LIMS), Electronic Medical Records (EMR), and regulatory compliance standards including 21 CFR Part 11, HIPAA, FDA, GMP, and GLP. Proficient in workflow analysis, data integration, and aligning system functions with organizational objectives. Skilled in Agile and Waterfall methodologies, stakeholder collaboration, business process optimization, and system validation.
Overview
6
6
years of professional experience
Work History
Senior LIMS Business Analyst/Systems Analyst
Element Material Technologies UK
12.2023 - Current
Facilitated workshops and collaborated with stakeholders to gather and document business requirements for LIMS implementations
Analyzed existing business processes, identifying gaps and proposing improvements through process mapping and observation
Captured and prioritized business needs, transforming them into functional requirements for LIMS system development
Partnered with SMEs and technical teams to ensure successful configuration and integration of LIMS
Compiled historical and master data, aiding in data cleansing for LIMS migration and validation
Conducted testing, including pilot configurations and system interfaces, documenting any identified issues
Developed SOPs for sample login and data recording procedures in alignment with ISO 17025 accreditation requirements
Demonstrated proficiency in Azure DevOps for managing work items, bugs, and system issues
Assisted in training material preparation and delivered role-based user training to support LIMS adoption
Ensured LIMS adhered to all regulatory requirements through quality assurance processes
Analyzed user requirements to develop a Validation Plan, defining strategy and deliverables for LIMS validation
Collaborated with various teams to ensure business requirements translated into high-quality solutions
Senior Business System Analyst
Gold Coast Health Plan (GCHP)
11.2022 - 12.2023
Conducted ICD-10 impact assessments, ensuring compliance with HEDIS specifications and regulatory guidelines
Developed BRDs, functional specifications, and user manuals for programs like CalFresh and CalWORKs
Facilitated JAD sessions to gather and clarify requirements from stakeholders
Performed gap analyses, enhancing workflows to improve efficiency and minimize operational bottlenecks
Executed SQL queries to create data extracts and reconciliation reports for healthcare provider payments
Developed tailored training materials, enabling seamless adoption of new systems by end users
Maintained detailed documentation for system enhancements to support audits and future upgrades
Supported UAT and regression testing, ensuring system modifications met business requirements
Business Analyst - Dental Client Solutions
Highmark Health
06.2021 - 10.2022
Collaborated with stakeholders to define and document business requirements
Authored user stories and acceptance criteria to support system enhancements
Conducted UAT, regression, and smoke testing to validate system functionality
Managed project progress using JIRA and Azure DevOps
Led sprint planning sessions and facilitated Agile ceremonies, fostering team collaboration
Delivered presentations and updates on system progress to stakeholders
Business Analyst
Car Point Auto Sales
01.2019 - 06.2021
Acted as liaison between stakeholders and technical teams to communicate business needs
Conducted JAD sessions to gather requirements and analyze workflows
Developed use case diagrams and user stories using MS Visio
Documented test results, providing structured reports for decision-making
Collaborated with QA teams to validate system performance and functionality
Recommended workflow optimization solutions based on in-depth analysis
Education
MBA - Human Resource Management
Qurtaba University
01.2009
Skills
Optimization of Business Processes
Proficient in JIRA
Proficient in Azure DevOps (ADO)
Implementation of LIMS
Implementation of EMR Systems
Regulatory Compliance (21 CFR Part 11, HIPAA, GMP, GLP)
Senior Business Systems Analyst/Senior QA Lead at Educational Management SolutionsSenior Business Systems Analyst/Senior QA Lead at Educational Management Solutions