Arooj Taherian
Senior Business System Analyst
Chantilly,VA
Summary
Leadership qualities with 10 plus years of experience in consulting, business analysis and business improvement processes. Proven ability to use business and industry knowledge to provide guidance to clients through use of data analysis, gap analysis, strategic planning, and project management. Exceptional organizational, problem solving and interpersonal skills. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Senior Business Systems Analyst
Airlines Reporting Corporation
, VA
11.2021 - Current
- Provided and supported implementation of business solutions by identifying business needs and carrying out necessary practices and processes.
- Identified areas of possible system improvement to enhance overall business performance, accounting for budgetary concerns and business goals.
- Elicited and clearly documented business and system requirements.
- Conducted meetings with junior staff members to discuss program specifications and process models.
- Conducted interviews with potential clients to assess system performance needs, budgets and other factors.
- Determined operational objectives by studying business functions, gathering information and evaluating output requirements and formats.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
Senior Business System Analyst
OptumServe
, MD
07.2021 - 10.2022
- Consulted with end users and technology specialists to define business processes and the information systems for supporting those processes
- Served as a business liaison to understand and refine business requirements across multiple groups
- Provided technical support while enforcing standards and methods consistently across the enterprise
- Identified areas of possible system improvement to enhance overall business performance, accounting for budgetary concerns and business goals.
- Collaborated with upper management to drive strategy and implement new processes.
- Determined operational objectives by studying business functions, gathering information and evaluating output requirements and formats.
- Elicited and clearly documented business and system requirements.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Consultant Manager
FluidEdge Consulting
, PA
03.2016 - 07.2021
- Conducted research, gathered information from multiple sources and presented results to build innovative products and solutions.
- Designed workflows and suggested areas that can be automated through the use of AI / ML machine learning .
- Utilized data modeling and evaluation strategies to find patterns and predict unseen instances.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Prioritized roadmap in order to achieve product goals and metrics.
- Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Maintained positive vendor / customer relations by addressing problems head-on and implementing successful corrective actions.
Business Analyst
Prime Health Services
, PA
01.2012 - 02.2015
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
Business Analyst
BASF Corp
, NJ
09.2009 - 12.2011
- Prepared business overview reports for clients.
- Integrated data from multiple sources and presented that data through tools/dashboard
- Attended department meetings to report on findings and to brainstorm and share new ideas with other team members.
- Supported and developed relationships with key stakeholders in BASF operating divisions and corporate functions.
Education
Bachelor of Science -
Rutgers University
08.2005 - 05.2009
Skills
Data Analysis
Business process mapping
Project Management
Business documentation
Workflow Analysis
Data Mapping
Machine learning
Key performance indicators
Multitasking Abilities
Critical Thinking
Data visualizations
SQL
Software Development Life Cycle
Business Intelligence Analysis
Processes and procedures
Data Warehousing
Software Proficiency: MS Office, Jira, Confluence, VSTS, AWS, Snowflake, Splunk, SAP business objects, SAS system, Oracle, Teradata, ServiceNow, Salesforce
Certification
Scrum Fundamentals Certified (SFC)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Business Systems Analyst
Airlines Reporting Corporation
11.2021 - Current
Senior Business System Analyst
OptumServe
07.2021 - 10.2022
Scrum Fundamentals Certified (SFC)
05-2019
Certified ScrumMaster (CSM)
05-2019
Consultant Manager
FluidEdge Consulting
03.2016 - 07.2021
Business Analyst
Prime Health Services
01.2012 - 02.2015
Business Analyst
BASF Corp
09.2009 - 12.2011
Bachelor of Science -
Rutgers University
08.2005 - 05.2009