Summary
Overview
Work History
Education
Skills
Timeline
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Laurie Wright

Laurie Wright

retired
Johns Creek,GA

Summary

I am a competent driver that puts safety first, and my driving record is in excellent standings. As an Uber driver I was accountable to the retail customer and consumer to be punctual and reliable to pickup the package in a timely fashion, as well as deliver it safely and accurately following GPS.

Overview

43
43
years of professional experience

Work History

Uber Driver

Uber
Atlanta, GA
03.2020 - 12.2021
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Delivered goods and products to customer on time and in excellent condition.

Customer Service Representative

State Farm
Atlanta, GA
12.1977 - 12.2018
  • Managed over 50 customers per day with a positive attitude and focus on customer satisfaction, by supporting their software applications, and hardware issues.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns through constant training as technology improved.
  • Informed customers about changes to their software products, or various hardware on a daily basis when products had to be escalated to another area.
  • Developed and actualized customer service initiatives to decrease wait times.

Education

Bachelor of Science - Business Administration

Point University
Atlanta, GA
05.2015

Skills

  • Patient and Professional Under Pressure
  • Courteous with Strong Service Mindset
  • Efficient and Detail-Oriented
  • Punctual and Reliable
  • Exceptional Communicator
  • Navigational Systems and GPS
  • Safe Driving Techniques

Timeline

Uber Driver

Uber
03.2020 - 12.2021

Customer Service Representative

State Farm
12.1977 - 12.2018

Bachelor of Science - Business Administration

Point University

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Laurie Wrightretired