Pharonica Sanders
Memphis
Summary
Proactive and caring worker with 7 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
5
5
years of professional experience
Work History
Preschool Teacher
ReadySetGrow Learning Academy
06.2023 - 11.2023
- Developed weekly lesson plans and activities to engage children and promote learning.
- Created safe and nurturing learning environment for preschoolers.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Warehouse Worker
Amazon
11.2020 - 08.2023
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Call Center Representative
Comcast
08.2021 - 01.2023
- Developed and updated databases to handle customer data.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Responded to customer calls and emails to answer questions about products and services.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Increased efficiency and team productivity by promoting operational best practices.
Security Officer
Garda World Security
03.2019 - 08.2019
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Examined doors, windows and gates to verify security.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
Education
High School Diploma -
MLK College Preparatory High School
Memphis, TN05.2017
Skills
- Special Needs Support
- Progress Monitoring
- Communication and Interpersonal Skills
- Curriculum Design
- Child CPR and First Aid
- School Policy and Rules Enforcement
- Emotional Support and Development
- Problem-Solving
- Documentation And Reporting
- Creative Thinking
Timeline
Preschool Teacher
ReadySetGrow Learning Academy
06.2023 - 11.2023
Call Center Representative
Comcast
08.2021 - 01.2023
Warehouse Worker
Amazon
11.2020 - 08.2023
Security Officer
Garda World Security
03.2019 - 08.2019
High School Diploma -
MLK College Preparatory High School
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