Chiman Huang
Castro Valley,CA
Overview
5
5
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Waitress Supervisor
Kingkong BBQ Resturant
Oakland, CA
06.2019 - 03.2021
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained staff members on use of POS system.
Boba Tea Barista
Itea
Castro Valley, CA
07.2019 - 01.2020
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Maintained and operated tea machines, blenders, commercial tea brewers, tea pots and other equipment.
Cashier and Waitress
Yinyin Resturant
Livermore, CA
01.2016 - 03.2019
- Operated Clover cash register suit for cash, check and credit card transactions with excellent accuracy levels. Worked flexible schedule and extra shifts to meet business needs.
- Greeted new customers, discussed specials and took drink orders. Suggested appropriate food and drink pairings to increase per-ticket sales.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Associate of Arts - Business
Laney College
Oakland, CA 01.2016 - 01.2018
Skills
Cash register operation
Compliance standards
Excellent memory
Timeline
Boba Tea Barista
Itea
07.2019 - 01.2020
Waitress Supervisor
Kingkong BBQ Resturant
06.2019 - 03.2021
Cashier and Waitress
Yinyin Resturant
01.2016 - 03.2019
Associate of Arts - Business
Laney College
01.2016 - 01.2018