Jaquelyn Mata
Riverside,CA
Summary
Dynamic professional with extensive experience in customer service and employee training at Peking Chinese Restaurant. Proven ability to resolve conflicts and maintain high food safety standards. Skilled in inventory management and cash register operations, consistently ensuring operational efficiency and customer satisfaction. Committed to excellence in every task undertaken.
Overview
12
12
years of professional experience
Work History
Waitress Supervisor
Peking Chinese Restaurant
Riverside, CA
03.2013 - 01.2025
- Checked stock levels throughout the day to ensure adequate supplies were available at all times.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Monitored cash register operations during shifts for accuracy of transactions.
- Resolved customer complaints in a timely manner with professionalism.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Monitored temperatures of prepared food and cold-storage areas.
- Observed food safety and sanitation protocols to reduce germ spread.
Elections Assistant
Human Resources Department
Riverside, CA
10.2020 - 11.2020
- Organized and maintained filing systems for all election documents.
- Ensured accuracy of voting records by verifying signatures on voter registrations.
- Assisted in the preparation of election materials, such as ballots and voter registration forms.
Driver
Amazon
Riverside, CA
06.2019 - 11.2019
- Delivered packages to customers in a timely and efficient manner.
- Assisted with loading and unloading freight when necessary.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Delivered goods and services to customers on time and in excellent condition.
Education
High School Diploma -
John Muir Charter School
Riverside, CA06-2013
Skills
- Customer service
- Employee training
- Food safety
- Inventory management
- Cash register operation
- Conflict resolution
- Election document organization
- Problem solving
Languages
Spanish
Professional
Timeline
Elections Assistant
Human Resources Department
10.2020 - 11.2020
Driver
Amazon
06.2019 - 11.2019
Waitress Supervisor
Peking Chinese Restaurant
03.2013 - 01.2025
High School Diploma -
John Muir Charter School