Cambria Cleveringa
Grand Rapids,MI
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service in various office settings. Offering honed competencies in data-entry, database management and scheduling. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
6
6
years of professional experience
Work History
Valet/Valet Cashier
Amway Grand Plaza
Grand Rapids
05.2022 - 03.2024
- Boosted guest satisfaction through rapid responses, ensuring seamless and memorable experience for all guests.
- Provided punctual, polite valet services to uphold professional standards.
- Collaborated with hotel staff to address any guest concerns or special requests regarding their vehicles, belongings, or stay arrangements.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Performed daily reconciliation of cash drawer, identifying discrepancies, and rectifying any issues promptly.
Receptionist
An Rua Salon
11.2017 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Learned details of types of treatments and procedures to answer questions from salon guests.
- Responded to client inquiries daily, resolving communication issues promptly and improving client satisfaction.
- Managed social media accounts for salon, increasing brand awareness and attracting new clientele through engaging content creation.
- Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
Education
No Degree - General Business
Ferris State University
Big Rapids MIHigh School Diploma -
Coopersville High School
Coopersville Mi05.2020
Skills
- Customer/Guest service excellence
- Team player mentality
- Patience and composure
- Quick decision making
- Multitasking proficiency
- Complaint resolution
- Phone etiquette
- Organization skills
- Data entry
Affiliations
- Alpha Xi Delta
Timeline
Valet/Valet Cashier
Amway Grand Plaza
05.2022 - 03.2024
Receptionist
An Rua Salon
11.2017 - 08.2021
No Degree - General Business
Ferris State University
High School Diploma -
Coopersville High School
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