Thomas Callen
Milwaukee,Wisconsin
Summary
Lead Security Officer with extensive experience in patrolling, monitoring surveillance systems, and responding to emergencies. Proven ability to train and mentor junior staff, produce detailed incident reports, and enforce security protocols. Strong skills in threat assessment, incident response, and de-escalation techniques, bringing reliability and critical problem-solving to any security team.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Lead Security Officer
Ascension Healthcare
11.2012 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Maintained accurate records of incidents, providing detailed reports for management review and analysis.
- Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Responded quickly to emergency situations to assess and deflect issues.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Security Officer In Charge
Wheaton Franciscan Healthcare
08.1992 - 09.2012
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored CCTV cameras and alarm systems for security breaches.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Security Officer
Wheaton Franciscan Healthcare
08.1986 - 07.1992
- Monitored CCTV cameras and alarm systems for security breaches.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Education
No Degree - Business
University of Wisconsin, Eau Claire
Eau Claire, WINo Degree - Police Science
Milwaukee Area Technical College
Milwaukee, WISkills
- Threat Assessment
- Crisis Management
- Emergency Preparedness
- Incident Response
- Work ethic
- Reliability
- Verbal and written communication
- Self-Defense
Certification
I have been certified as a instructor in Defensive Tactics training and Impact Weapon
Timeline
Lead Security Officer
Ascension Healthcare
11.2012 - Current
Security Officer In Charge
Wheaton Franciscan Healthcare
08.1992 - 09.2012
Security Officer
Wheaton Franciscan Healthcare
08.1986 - 07.1992
I have been certified as a instructor in Defensive Tactics training and Impact Weapon
No Degree - Business
University of Wisconsin, Eau Claire
No Degree - Police Science
Milwaukee Area Technical College
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