S. Fenrir Raithwall Leviathan
Imaging Specialist - Scanner/Field Archaeologist
Lexington,SC
Summary
Friendly and outgoing college graduate with 3+ years’ experience in delivering exceptional customer service, seeking entry-level opportunities with a team-oriented company. Comfortable with high-pressure situations, able to adapt quickly to different work scenarios, and collaborate in a team building environment. Actively seeking a full-time customer service representative position with room for advancement. Document Control Specialist experienced in storing, managing, and maintaining company and project documents while ensuring accuracy and quality. Process documents for revision and approval, organize documents from conception to distribution and filing, and create systems to be used to train staff on document control processes. Growth mindset and willing to help team move business forward with any task. Accomplished Manager successful orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.
Overview
19
19
years of professional experience
52
52
years of post-secondary education
4
4
Certificates
1
1
Language
Work History
Imaging Specialist - Scanner
Manpower (Access)
Las Vegas, NV
03.2021 - 06.2022
- Supported end-user access requirements by establishing compliant systems and effective access policies.
- Assessed impact of emerging technology and system upgrades on workflow.
- Managed file archival and information retrievals.
- Created and maintained user accounts and properly routed documents for approval and training.
- Reviewed and approved all client contracts prior to submission.
- Transmitted documents, organized revisions and tracked changes.
- Utilized [Software] to scan and clean up project documents.
- Assisted with document troubleshooting and recovery of corrupt documents and files.
- Worked with internal staff to process documents and sent for closing.
- Prepared documents for projects in accordance with project manager, team or client specifications.
- Modified and maintained tools to support operations and business process creation using Adobe Acrobat, SharePoint, Excel and Access capabilities.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
Courtesy Clerk
Sprouts Farmers Market, Inc
Las Vegas, NV
10.2018 - 10.2020
- Delivered exceptional guest service and ambience to ensure a positive shopping experience
- Addressed customer concerns with product or service options and resolved issues with customer satisfaction
- Trained and mentored new employees in fast-paced stressful environment
- Demonstrated adaptability in assisting team members in various departments, such as Deli, Vitamins, Dairy, Bulk, and Taste Tester Ambassador, as needed
- Arranged and restocked inventory to drive product sales, assisted with annual inventory, and organized produce and bulk inventory in storeroom.
Field Archaeologist
CSN, BLM, UNLV
Las Vegas, NV
01.2010 - 05.2018
- Examined and classified fossilized hominid remains based on anatomical and physiological markers.
- Enhanced knowledge of cultures by conducting field studies to collect skeletal remains and artifacts.
- Explained cultural, physical and social development of humans based on data compiled from literature and field research.
- Advanced knowledge of both undergraduate and graduate students in anthropology, teaching more than 15+ every semester.
- Gathered and organized data to help understand and evaluate social processes and notable patterns.
- Researched cultures, paradigms and specific events with advanced approaches.
- Wrote about and presented research findings for variety of specialized and general audiences.
- Input data gleaned from artifacts discovered during archaeological excavations into internal database for additional scientific analysis.
- Used specialized techniques to safely remove cultural relics, pottery, tools and remains.
- Inspected, dated and authenticated material evidence and documented information for research purposes.
- Planned and directed research to characterize and compare economic, demographic and religious institutions of distinct cultural groups, communities and organizations.
- Composed and published academic findings and research for scholarly articles and journals and presented findings at conferences to highlight, discuss and debate project results.
- Conducted archaeological digs across globe, taking care to preserve human remains, pottery, tools and jewelry for further review.
- Gathered and analyzed artifacts and skeletal remains to increase knowledge of ancient cultures.
- Led research teams on field excavations and instructed team members on evidence collection methods to preserve key details and facilitate knowledge advancement.
- Developed and coordinated well-organized databases to enhance organization, retrieval and analysis of information.
- Built lasting professional relationships with fellow archaeologists through information sharing and effective communication, promoting advancements in field through collaboration and collective research.
- Supervised team of 10 employees at site A and helped in with soil sampling, as well as photogrammetrying the excavation sites in Belize.
Asst. Manager Landscaper
STRANAHAN ENTERPEISES, INC
Las Vegas, NV
06.2009 - 07.2016
- Supervised maintenance team of 1-2-person team
- Performed multiple landscaping tasks, including planting, watering, mulching, edging, and trimmed trees and bushes per owner’s specifications on several rental properties
- Remodeled interior of 6 house and coordinated with contractors or companies.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Developed strategy to increase sales and drive profits.
- Reviewed sales and gross profit report to assess company efficiency.
- Created employee schedules to align coverage with forecasted demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
Bachelor of Arts - Anthropology
Associate of Applied Science - Mechanical Engineering
08.2009 - 05.2011
Associate of Science - Computer Science
08.2009 - 05.2011
Skills
Implemented analytical thinking and problem-solving skillsExecuted time-management with multi-tasking strengths Clearly articulated delegation skills with efficiency to team members
Ability to stay calm in emergencies
Knowledgeable in cross-selling and upselling techniquesMicrosoft Office [Word, Excel] and typingCompetency in using POS system, handling cash, credit card transactions, and refundsDigital file organization
Workflow coordination
Archive management
Problem-Solving
Excellent Communication
Flexible and Adaptable
Teambuilding
Organization and Time Management
Communicated effectively with guests, team members, and management in both written and verbal form
1 Years’ experience in Call Center
Good Telephone Etiquette
Recordkeeping skills
Certification
Licensed PADI experienced lead scuba diver for 4 years to present.
Timeline
Imaging Specialist - Scanner - Manpower (Access)
03.2021 - 06.2022
Courtesy Clerk - Sprouts Farmers Market, Inc
10.2018 - 10.2020
Field Archaeologist - CSN, BLM, UNLV
01.2010 - 05.2018
College of Southern Nevada - Associate of Applied Science, Mechanical Engineering
08.2009 - 05.2011
College of Southern Nevada - Associate of Science, Computer Science
08.2009 - 05.2011
Asst. Manager Landscaper - STRANAHAN ENTERPEISES, INC
06.2009 - 07.2016
UNLV, University of las vegas - Bachelor of Arts, Anthropology