Richard Lewis
Summary
Dynamic and results-oriented professional with a proven track record at Stoneage Natural Rocks and Crystals, adept in customer relations and problem-solving. Excelled in multitasking and creative concept development, enhancing client satisfaction and streamlining operations. Skilled in managing high-stakes projects and leading teams to exceed targets while maintaining a keen eye on quality standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager/Media Executive
Stoneage Natural Rocks and Crystals
03.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, while maintaining a clean and safe environment for guests and staff.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Balanced multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
- Enhan ced client satisfaction by consistently delivering high-quality photography services for various events and projects.
- Streamlined workflow efficiency by implementing organizational systems for photo editing, archiving, and project tracking.
Mover/Packer
Charlie's Angels
09.2021 - 04.2022
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 325 lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Followed safety protocols to prevent accidents and injuries.
Membership Sales Representative
LA Fitness
08.2020 - 08.2021
- Provided exceptional customer service during all stages of the sales process – from initial inquiry through post-sale follow-up – resulting in high levels of member satisfaction and loyalty.
- Successfully transitioned existing customers onto more suitable memberships plans when necessary.
- Managed client database efficiently, ensuring accurate tracking of contact information, preferences, interactions, and memberships sold.
Education
Business Administration
Georgia State University
Atlanta, GA06.2022
High School Diploma -
Kell High School
Marietta, GA05.2016
Skills
- Customer Relations
- Problem-Solving
- Multitasking and Organization
- Creative concept development
Certification
- OSHA Certified
Additional Information
- Multi-location Vending Machine Business Owner/Operator
- Freelance Product & Lifestyle Photographer
- Community Volunteer and Aspiring Philanthropist
Timeline
Store Manager/Media Executive
Stoneage Natural Rocks and Crystals
03.2022 - Current
Mover/Packer
Charlie's Angels
09.2021 - 04.2022
Membership Sales Representative
LA Fitness
08.2020 - 08.2021
Business Administration
Georgia State University
High School Diploma -
Kell High School
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