SARAH GEMMA MONICO LELIS
A&W Canada
Edmonton,Alberta
17
years of professional experience
Hardworking, highly organized, solution-focused, with highly developed organizational and time management skills, proactive on achieving goals and enthusiastic and positive about learning new ways.
Work History
Shift Manager
7 Years- Maintains an orderly appearance throughout the sales floor.
- Engages in multi-tasking including, but not limited to cooking/frying and serving hot foods to customers.
- Manages the entire shift operation of the branch.
- Does shift-end paper-works on cash and inventories.
- Ensures compliance to Canada’s safe handling of food and sanitation standards.
- Monitors and complies on the 'efficiency ratings' set by management.
- Makes sure customers are promptly served with the right product being ordered, both online and dine-in.
- Ensures readiness of the store for the next shift.
- Performs multi-tasking as needed.
Food Counter Attendant
1 Year 2 Months- Take customer orders.
- Provide friendly and efficient customer service.
- Receive payment.
- Answer customer questions.
- Prepare food items ordered, either take-out or dine-in.
- Portion and wrap foods.
- Serve customers at the counter.
- Stock refrigerators, cupboards and sales bars with food and supplies.
- Maintains cleanliness in all areas.
- Performs multi-tasking as needed.
Store Manager
7 Years 8 Months- Ensured compliance with all company policies and procedures, including but not limited to the receiving of merchandise, daily reports, payroll timesheets and work schedules.
- Oversee daily store operations and manages inventory.
- Ensured adequate staffing levels to meet our goals and demands.
- Developed successful sales plan and maintains profitability.
- Recruited, trained, developed, supervised and motivated employees to reach their potential.
- Demonstrated leadership and promoted team-work oriented environment by setting high standards and modelling behavior for optimum guest service.
- Implemented new product lines and create strategies to introduce and promote them to patrons.
- Promoted the company to guests and to the community.
- Maintained safe and secured working environment.
- Ensured accurate and proper documentation and reporting.
- Performed other duties as maybe assigned by the Field Consultant.
Salesfloor Associate
5 Months- Ensured proper product display on the assigned area.
- Moved feature merchandise to its modular home.
- Arranged and returned merchandise to its exact bins or assigned display area.
- Assisted customers in locating merchandise.
Assistant Store Manager
5 Years 6 Months- Took customers' order & performs cashiering function.
- Prepared sandwiches and hot beverages.
- Portioned and wrapped foods or place it directly on plates for service to patrons, and packages take-out food.
- Stocks refrigerators, replenishes condiments and other supplies at tables and serving area.
- Kept records of the quantities of food/items used.
Front Counter Attendant
3 Years- Took customers' order & performs cashiering function.
- Prepared sandwiches and hot beverages.
- Portioned and wrapped foods or place it directly on plates for service to patrons, and packages take-out food.
- Stocks refrigerators, replenishes condiments and other supplies at tables and serving area.
- Kept records of the quantities of food/items used.
Education
Business Administration - Accounting - Diploma
Business Administration - Accounting - Diploma
Skills
More than 15 years of experience in retail/convenience store operation in Canada.
Over 13 years of knowledge and experience in Accounting in two firms in the Philippines.
Knowledgeable in accounting processes both in manual and computerized environment.
Computer literate and proficient in MS Excel
MS Power Point
MS Word and AS400 Software.
Timeline
Food Counter Attendant
A&W Canada
05.2025 - CurrentRead More
Shift Manager
KFC/TACO BELL Restaurant
07.2019 - CurrentRead More
Salesfloor Associate
Walmart Canada
10.2018 - 03.2019Read More
Store Manager
7-Eleven
09.2017 - 05.2025Read More
Assistant Store Manager
Tim Hortons
03.2012 - 09.2017Read More
Front Counter Attendant
Tim Hortons City Center Mall
03.2009 - 03.2012Read More
Tarlac State University
Business Administration - Accounting from Diploma
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Northern Alberta Information Technology
Business Administration - Accounting from Diploma
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