Professional Summary
Overview
Work History
Education
Skills
Timeline

Shawn Levi

Crystal Stairs
Gardena,CA
18
years of professional experience

Dynamic childcare provider with experience at Crystal Stairs, skilled in fostering children's development through engaging activities. Demonstrated patience and empathy while ensuring safety and compliance. Proficient in CPR and maintaining health standards, effectively addressing children's needs and conflicts to create a nurturing environment.

Work History

Childcare Provider

6 Years 2 Months
Crystal Stairs | 01.2019 - 03.2025
  • Supervised children's daily activities, ensuring safe, nurturing environment aligned with childcare guidelines.
  • Planned age-appropriate educational activities supporting cognitive, social, and emotional development.
  • Maintained clean, sanitized play areas, toys, and equipment to support health and safety.
  • Monitored children's behavior and responded calmly to needs, conflicts, and emergencies.

Customer Service Representative

10 Years 2 Months
Carmax Auto Finance | 04.2007 - 06.2017
  • Resolved customer inquiries regarding auto finance accounts, payment options, and loan status with accuracy.
  • Managed delinquent account conversations, negotiating suitable payment arrangements while supporting compliance requirements.
  • Reviewed account histories to identify discrepancies, correct records, and maintain servicing accuracy.
  • Guided customers through payoff quotes, title questions, and account maintenance processes.
  • Escalated complex servicing issues to appropriate teams, ensuring timely follow-up and resolution.

Education

High School Diploma

Alain Leroy Locke High | Los Angeles, CA | 06.1978

Skills

Patience and empathy
Child supervision
CPR training
Childcare

Timeline

Childcare Provider

Crystal Stairs
01.2019 - 03.2025Read More

Customer Service Representative

Carmax Auto Finance
04.2007 - 06.2017Read More

Alain Leroy Locke High

High School Diploma
Read More
Shawn Levi