Danisha Dunn
Columbus,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Transportation Clerk
Sygma Network
Columbus, OH
11.2021 - Current
- Utilized tracking numbers and bills of lading to determine delivery status.
- Demonstrated proactive and resourceful nature in solving transportation delays.
- Remained aware of weather and traffic conditions and relayed issues to drivers.
- Assisted drivers with packing slips, bills of lading and invoices.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Identified issues, analyzed information and provided solutions to problems.
- Utilized computer and printing skills to prepare drivers' paperwork according to route information.
Manager
Tire Choice
Pickerington, OH
03.2021 - 11.2021
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Accomplished multiple tasks within established timeframes.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated and balanced tires on different types of vehicles.
Nursing Assistant
Amber Park Assisted Living
Pickerington, OH
11.2020 - 01.2021
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Documented care actions by completing records and logs in medical software system.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
Cook
Scramblers
Pickerington, OH
01.2019 - 10.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Reduced restaurant's annual food and labor costs through proper budgeting, scheduling and management of inventory.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Communicated closely with servers to fully understand special orders for customers.
- Transitioned between breakfast and lunch service.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Associate
Sally Beauty Warehouse
Columbus, OH
05.2018 - 09.2018
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
Cook/Crew Chief
IHOP
Reynoldsburg, OH
01.2016 - 05.2018
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Exercised composure under pressure and in escalated customer service scenarios.
Cook
Home Run Inn Pizza
Hillside, IL
09.2012 - 12.2015
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Met production requirements for banquet and outlet desserts and breakfast pastries.
- Reduced restaurant's annual food and labor costs through proper budgeting, scheduling and management of inventory.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Communicated closely with servers to fully understand special orders for customers.
Education
High School Diploma -
Proviso Math And Science Academy
Forest Park, IL05.2015
Skills
- Shipping Documentation
- Shipment tracking
- Transportation solutions
- Mileage reports
- Invoice generation
- Transportation information
- Friendly service mentality
- Software Proficiency
- Attention to Detail
- Strategic planning
- Policies and procedures
- Staff Management
- Coaching and mentoring
- Sales and marketing
- Verbal and written communication
- Food plating and presentation
- Recipes and menu planning
- Strong attention to safe food handling procedures
- Food preparation and safety
- Safety Procedures
- Warehouse Coordination and Support
- Product Packaging
Certification
CPR/First Aid Certified
Timeline
Transportation Clerk
Sygma Network
11.2021 - Current
Manager
Tire Choice
03.2021 - 11.2021
Nursing Assistant
Amber Park Assisted Living
11.2020 - 01.2021
Cook
Scramblers
01.2019 - 10.2020
Associate
Sally Beauty Warehouse
05.2018 - 09.2018
Cook/Crew Chief
IHOP
01.2016 - 05.2018
Cook
Home Run Inn Pizza
09.2012 - 12.2015
High School Diploma -
Proviso Math And Science Academy