Sherry Leet
Glendale,AZ
Summary
Proficient in Facets claims processing
Learned empathy in Customer Service
Ten key by touch
Data entry
Overview
42
42
years of professional experience
Work History
Customer Service Representative
Delta Dental of Arizona
12.2021 - 08.2024
- Answer customer and provider calls, provide correct claims, benefit and eligibility information, capture all call into database
Claims Examiner, Account Installation, Quality Analyst
Optum Health United Health Care
01.1996 - 04.2021
- Paid mental health, medical and dental claims.
- Installed correct account, benefit, eligibility and provider information into various claims systems.
- Audited correct account, benefit, eligibility and provider installation.
Claims Examiner
Mass Mutual Insurance Company
01.1989 - 01.1996
- Paid medical claims for many groups ensuring that group benefits were installed correctly according to source documents.
Accounts Receivable, Accounts Payable, Claims installed for Critical Care Services, Transcription
Dr Stephen Davis and Dr George Saul
01.1983 - 01.1989
- Entered claim payments into computer, paid bills, entered claims to be submitted to insurance companies and transcription.
Education
College Prep - undefined
Bloomfield Hills Andover High School
Bloomfield Hills, MIMedical Assistant Program - undefined
San Joaquin Valley College
Fresno, CA09.1983
Skills
- Computer literacy
- Time management
- Microsoft Excel
- Documentation review
- Microsoft Word
- Microsoft Teams
Languages
English
Timeline
Customer Service Representative
Delta Dental of Arizona
12.2021 - 08.2024
Claims Examiner, Account Installation, Quality Analyst
Optum Health United Health Care
01.1996 - 04.2021
Claims Examiner
Mass Mutual Insurance Company
01.1989 - 01.1996
Accounts Receivable, Accounts Payable, Claims installed for Critical Care Services, Transcription
Dr Stephen Davis and Dr George Saul
01.1983 - 01.1989
College Prep - undefined
Bloomfield Hills Andover High School
Medical Assistant Program - undefined
San Joaquin Valley College