Malina Ramos

Coordinates the recruitment, assignment, and scheduling of student tutors to meet faculty and student needs.

Assists with the staffing and scheduling of the computer and tutorial labs. Implements and posts a master schedule. Coordinates lab or classroom needs.

Assists student tutors and student workers with employment onboarding and orientation. Provide student worker supervision and tasking as directed by the supervisor.

Oversees tutors and student workers to ensure timely completion and submission of work assigned, as well as provide guidance to student workers on adherence to district policies and directives.

Provides tutors and student workers with training, including training in the use of study skill material and online resources.

Updates the information web page(s) for the tutorial services, proctoring and computer commons, including the availability of services, hours, and policy descriptions.

Performs periodic analysis of tutor scheduling and assignments to optimize learning support services that meet student needs.

Monitors student progress and refers students to other appropriate college services, as appropriate.

Assists in developing and enforcing student usage policies and guidelines.

Works closely with assigned supervisor and IT to maintain computer lab equipment and manage computer lab software. Monitors equipment and software for the assigned lab(s). Maintains a variety of hardware and software applications required for learning support services.

Troubleshoots minor software problems as related to lab and classroom stations. Provides computer related technical support necessary to ensure student success in the computer lab environment.

Assists students and faculty with basic academic related computer and software usage, including the very basics of the College's learning management system (LMS) and other student account login and navigation. Assists students with issues related to College-provided student account and software access.

Collaborates and works with other staff members in providing students and faculty with learning support services. Maintains an up-to-date inventory of instructional materials, books, solution manuals and related office supplies needed for tutorial and computer labs.

Maintains records for appointments, financial purposes and usage statistics. Prepares a variety of statistical reports, forms, and surveys as directed.

Publicize the services and operating hours of the tutorial and computer labs through activities such as, but not limited to classroom presentations, preparing informational materials, and advertisements.

Maintain current knowledge of testing requirements and regulations issued by the State or other agency; coordinate and participate in conferences and training workshops.

Perform general clerical duties as needed; compose, type and proofread various types of correspondence; organize and maintain a variety of files and records related to assigned activities.

Serve as the learning support services receptionist; answer telephones and greet visitors; take and relay messages as appropriate; receive, sort and route incoming mail.

Perform related duties as assigned.

• Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
• Enabled students to improve reading and writing skills through effective teaching of comprehension tactics.
• Provided one-on-one tutoring sessions in various subjects, which helped improve test scores.
• Provided one-on-one and group tutoring instruction for over 4 students.
• Used a variety of technology in tutoring sessions to diversify and enhance learning.
• Performed various clerical duties related to tutoring services.
• Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
• Helped students take advantage of other available subject matter and study resources.
• Communicated professionally with students, tutors and faculty.
• Supported student learning with live video sessions and pre-recorded instructions.
• Instructed students from diverse socio-economic backgrounds to help to improve writing skills and excel in school.
• Stayed informed about new resources and learning strategies as well as detailed information about tutoring subjects.
• Taught students how to study, take notes and complete test questions.
• Provided feedback to students using positive reinforcement techniques to encourage learning.

• Organized activities to promote physical, mental and social development of each child.
• Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
• Communicated objectives for all lessons, units and projects to students and parents.
• Involved parents in student learning to increase family interaction and student support.
• Researched books and supplemental materials to use with lesson plans.
• Created various strategies to engage students and deliver enriching educational opportunities.
• Increased student academic performance by diversifying teaching techniques.
• Planned field trips and classroom events to enhance learning through fun activities.
• Maintained secure and disciplined classroom to provide positive learning environment.
• Handled and resolved disciplinary issues according to district protocols.

• Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
• Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
• Responded to patient alarms and needs-assessment requests to identify course of treatment.
• Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
• Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
• Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
• Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
• Engaged with patient family and friends to provide courteous, efficient visit experience.
• Used mobility devices and Hoyer lift equipment to transport patients.
• Managed and maintained patient rooms, shared-living areas and nursing stations.
• Exhibited compassionate care and communication regarding issues surrounding death and dying.
• Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
• Consulted with nurses to develop patient care plans and evaluate treatment options.
• Documented information in patient charts and communicated status updates to interdisciplinary care team.
• Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
• Documented activities and recorded information in EMR system.