Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Isis Palma

Miami,FL

Summary

Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Office Administrative Assistant

M.C.A. Church
Doral, FL
05.2018 - Current

Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls. Screened visitors and directed to specific location for office safety. Oversaw office inventory by restocking supplies and submitting purchase orders. Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, and revenue-focused activities.

Instructor

Area Stage Company
Coral Gables, FL
10.2022 - 09.2023

Taught acting basics, such as improvisation, character development, scene study, and monologue preparation. Developed lesson plans to meet the needs of all students within the classroom setting. Conducted assessments to evaluate student progress in acting classes. Developed and implemented lesson plans for voice students of all ages and skill levelsand organized group classes to teach vocal technique, sight reading, music theory, and performance practice.

Office Administrative Assistant

ORU TDVA Office
Tulsa, Oklahoma
01.2019 - 05.2021

Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls. Scheduled and coordinated meetings, appointments, and travel arrangements for managers or supervisors. Answered phones to direct callers, scheduled appointments, and provided general office information. Produced and distributed memos, newsletters, and other forms of communication.

Summer Camp Director

ArtXplosion Summer Camp
Doral, FL
05.2016 - 07.2019

Created and implemented engaging activities, field trips, and special events to diversify camp life. Created and oversaw theimplementation of schedules and procedures for entire camp operations, comprising 8 staff and 50 campers. Promoted a positive work environment and staff motivation through effective communication and supportive team-building activities. Instructed Dance, Music, Acting, and Bible classes.

Education

MBA - Marketing

Florida International University
Florida
07-2026

MBA - Data Analytics

Florida International University
Miami, FL
07-2026

Bachelor of Fine Arts - Acting

Oral Roberts University
Tulsa, OK
04.2022

Skills

  • Document and File Management
  • Scheduling and calendar management
  • Customer Service
  • Event Planning
  • Social media oversight
  • Database entry
  • Reception Management
  • Office Supply Management

Certification

  • Certified in CPR & First Aid, American Red Cross - 2022
  • TimeSlips Training - 2022

Languages

English
Professional
Spanish
Professional

Timeline

Instructor

Area Stage Company
10.2022 - 09.2023

Office Administrative Assistant

ORU TDVA Office
01.2019 - 05.2021

Office Administrative Assistant

M.C.A. Church
05.2018 - Current

Summer Camp Director

ArtXplosion Summer Camp
05.2016 - 07.2019

MBA - Marketing

Florida International University

MBA - Data Analytics

Florida International University

Bachelor of Fine Arts - Acting

Oral Roberts University
Isis Palma