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Associate Principal Engineer

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A passionate hospitality professional with an MSc in International Tourism and Hospitality Management from Ulster University. Extensive experience in food and beverage management, team leadership, and customer service. Skilled in budgeting, inventory control, and ensuring efficient operations and guest satisfaction. Proficient in Microsoft Office, Opera, Planergy, and Kelsius for data management, ordering, and operational optimization. Experience as a Guest Service Agent (Duty Manager responsibilities), Restaurant Manager, and Bartender has strengthened leadership, problem-solving, and business development skills while maximising business profitability and committing to delivering exceptional service and enhancing guest experiences.

An excelled, patient, and organized individual who has had many years dedicated to the retail industry, including additional types of employment for varying lengths of time. These previous employment opportunities have given an abundant amount of relationships with a variety of diverse individuals, fellow employees and supervisors included. Many times an encounter has been to extend these qualities, traits, and skillsets to the work included within this resume.
Diverse experience within the customer services industries. Dedicated and responsible employee with excelled customer service communicational skills. Excelled with negotiating and upselling. Skilled problem-solving with thorough efficiency and analysis until finalization. Capability to handle multiple tasks with vigorous precision and accuracy. Detailed and hard-working, particularly whilst working individually. Meticulous drive towards business progressions and implementations of creative and resilient ideas for success. Goal-oriented motivator whilst teaching others how to operate occupations within each business.
Multiple raises in wages and position transfers, as well as offers thereof in regards to detailed and dedicated resilience towards team progression, organizational skills, communicational skills, levels of focus, efficiency, adaptability, and various inclusive qualifications.
Open availability to any hours, overtime, days, weekends, and holidays.
As such, an overall excellent addition to any variety of workplace, humbly!

  Retail Experience: 8 years
  Courier Experience: 3 years
  Driving Experience & Valid Driver's License
  Self-Employment Experience
  Stocking & Merchandising Experience
  Loss Prevention & Inventory Experience
  Cleaning Experience
  Electronics Training
  Cash Register Training
  Manual & Electronic Pallet Jack Training
  Truck Unloading Experience
  Food & Beverage Handling, Storage, & Delivery Experience
  High School Education & Diploma


Driven and dynamic professional with a proven track record at Althobiti, where I excelled in enhancing customer satisfaction and streamlining service operations. Leveraged strong multitasking abilities and exceptional customer service skills to increase bar revenue and maintain high-quality standards. Recognized for building lasting patron rapport and managing high-volume dining efficiently, contributing significantly to the establishment's success.

Efficient professional in hospitality and food service demonstrates high productivity and task completion with precision. Possess specialized skills in customer service, order management, and cleanliness maintenance. Excel in communication, teamwork, and adaptability, ensuring guest satisfaction and smooth operational flow.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Proven to enhance guest experience at Eureka Hotel and Casino through expert menu knowledge and exceptional customer service. Skilled in food safety practices and guest relations management, I significantly improved service efficiency and dining satisfaction. Adept at fostering teamwork, I embody a strong work ethic and dedication to quality.

Caitlan Spinelli

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