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A passionate hospitality professional with an MSc in International Tourism and Hospitality Management from Ulster University. Extensive experience in food and beverage management, team leadership, and customer service. Skilled in budgeting, inventory control, and ensuring efficient operations and guest satisfaction. Proficient in Microsoft Office, Opera, Planergy, and Kelsius for data management, ordering, and operational optimization. Experience as a Guest Service Agent (Duty Manager responsibilities), Restaurant Manager, and Bartender has strengthened leadership, problem-solving, and business development skills while maximising business profitability and committing to delivering exceptional service and enhancing guest experiences.

An excelled, patient, and organized individual who has had many years dedicated to the retail industry, including additional types of employment for varying lengths of time. These previous employment opportunities have given an abundant amount of relationships with a variety of diverse individuals, fellow employees and supervisors included. Many times an encounter has been to extend these qualities, traits, and skillsets to the work included within this resume.
Diverse experience within the customer services industries. Dedicated and responsible employee with excelled customer service communicational skills. Excelled with negotiating and upselling. Skilled problem-solving with thorough efficiency and analysis until finalization. Capability to handle multiple tasks with vigorous precision and accuracy. Detailed and hard-working, particularly whilst working individually. Meticulous drive towards business progressions and implementations of creative and resilient ideas for success. Goal-oriented motivator whilst teaching others how to operate occupations within each business.
Multiple raises in wages and position transfers, as well as offers thereof in regards to detailed and dedicated resilience towards team progression, organizational skills, communicational skills, levels of focus, efficiency, adaptability, and various inclusive qualifications.
Open availability to any hours, overtime, days, weekends, and holidays.
As such, an overall excellent addition to any variety of workplace, humbly!

  Retail Experience: 8 years
  Courier Experience: 3 years
  Driving Experience & Valid Driver's License
  Self-Employment Experience
  Stocking & Merchandising Experience
  Loss Prevention & Inventory Experience
  Cleaning Experience
  Electronics Training
  Cash Register Training
  Manual & Electronic Pallet Jack Training
  Truck Unloading Experience
  Food & Beverage Handling, Storage, & Delivery Experience
  High School Education & Diploma


Driven and dynamic professional with a proven track record at Althobiti, where I excelled in enhancing customer satisfaction and streamlining service operations. Leveraged strong multitasking abilities and exceptional customer service skills to increase bar revenue and maintain high-quality standards. Recognized for building lasting patron rapport and managing high-volume dining efficiently, contributing significantly to the establishment's success.

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Motivated Full Stack Web Developer with experiences in building responsive, dynamic web Applications. I am an energetic team player who brings optimism, creativity, and leadership to all projects. Highly adaptable while maintaining attention to detail, also entry level paralegal and a proven track record of thriving in high-stress office environments.

Caitlan Spinelli

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