Carmen Gonzalez
Summary
Accomplished Executive Assistant with extensive experience providing high- level administrative and operational support to C- Suite executives and senior leadership teams. Proven ability to manage complex schedules, coordinate cross- functional initiatives and streamline executive workflows. Adept at project management, process optimization, and confidential correspondence. Recognized for exceptional organizational skills, strategic problem-solving and the ability to drive efficiency across departments.
Overview
18
18
years of professional experience
Work History
Project Associate/Executive Assistant
Montefiore Medical Center
05.2024 - Current
- Provide high-level executive support, managing schedules, travel arrangements, and confidential communications for senior leadership
- Oversee departmental administrative operations across multiple facilities, ensuring efficiency and alignment with strategic goals
- Serve as a primary liaison between executive leadership, department heads, and external stakeholders to enhance collaboration
- Manage vendor relations, procurement, and budget tracking, ensuring optimal resource allocation and financial oversight
- Spearhead special projects and process improvements, analyzing data to support executive decision-making
Manager, Nursing Office
Morris Heights Health Center
11.2023 - 05.2024
- Led and supervised nursing staff, overseeing daily administrative operations
- Recruited, trained, and evaluated team members, ensuring high performance and engagement
- Managed personnel functions, including recruitment, performance evaluations, and staff training
- Coordinated healthcare projects, aligning initiatives with organizational and regulatory requirements
- Updated and maintained departmental records and documentation, ensuring compliance
- Addressed staffing concerns and administrative challenges to optimize productivity
C- Level Executive Assistant / Staffing Coordinator
07.2020 - 10.2023
- Provided comprehensive executive support to senior leadership, managing calendars, travel logistics, and high-priority tasks
- Led staffing coordination, recruitment efforts, and onboarding processes, ensuring seamless hiring and team integration
- Drafted and managed confidential reports, correspondence, and meeting minutes for executive review
- Assisted with budget planning, expense tracking, and financial reconciliation ensuring alignment with strategic review
- Developed efficient office systems to optimize workflow and enhance productivity
- Managed special projects, conducted data analysis and optimized executive processes
C- Level Executive Assistant
11.2018 - 06.2020
- Managed executive records, strategic reports, and financial documents with the highest level of confidentiality
- Facilitated high-level communication between executives, board members, and external partners, ensuring seamless information flow and decision-making
- Scheduled and organized meetings, conferences, and leadership events for executive teams
- Assisted with payroll processing, performance evaluations, and compliance tracking for department staff
Senior Secretary II
Montefiore Medical Center
10.2007 - 10.2018
- Compiled monthly statistical reports and managed EPIC work queues
- Trained staff in EPIC, serving as a superuser and template builder
- Coordinated testing and procedures, ensuring billing accuracy and minimizing conflicts
- Streamlined communication with surgical and radiology departments
- Cross-trained in multiple office functions to provide support across departments
Education
Bachelor of Science -
Boricua College
Skills
- Executive Support & Calendar Management
- Strategic Project Coordination
- Stakeholder & Vendor Relations
- Budget & Financial Oversight
- Process Optimization & Workflow Improvement
- Recruitment, Onboarding & Team Development
- Data Analysis & Performance Metrics
- Microsoft Office Suite (Excel, Word, PowerPoint)
- EPIC Systems
- E Clinical Systems
Timeline
Project Associate/Executive Assistant
Montefiore Medical Center
05.2024 - Current
Manager, Nursing Office
Morris Heights Health Center
11.2023 - 05.2024
C- Level Executive Assistant / Staffing Coordinator
07.2020 - 10.2023
C- Level Executive Assistant
11.2018 - 06.2020
Senior Secretary II
Montefiore Medical Center
10.2007 - 10.2018
Bachelor of Science -
Boricua College
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