Tirah Plair
Summerville,SC
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments.
Seeking entry-level opportunities to expand skills while facilitating company growth.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with
software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Masterbrand Cabinets
North Charleston, SC
08.2023 - 05.2024
- Coordinated appointment scheduling for builders and homeowners
- Managed coordination of meetings between warranty representatives and builders
- Efficiently coordinated cabinet and part orders for diverse clientele
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained a high level of professionalism when dealing with difficult customers.
- Conducted regular follow-up calls with customers after resolving their issues.
Pastry Cook
Swank Desserts
Summerville, SC
05.2023 - 07.2023
- Prepared doughs for pies, breads, rolls and other pastries.
- Weighed out portions of ingredients to prepare batters or doughs for various baked goods.
- Kept up-to-date on emerging trends in the pastry industry through research activities.
- Maintained records of the amounts and types of goods used in preparation of menu items.
- Verified that finished products met established standards regarding taste, presentation and texture.
- Received orders from customers over the phone or via email and accurately filled them within specified time frames.
POS Associate
Kohls Department Store
Charleston, SC
12.2021 - 04.2023
- Participated in weekly inventory counts to ensure accuracy of stock levels.
- Performed cycle counts to maintain proper inventory levels.
- Provided excellent customer service through friendly interactions and problem resolution.
- Greeted customers, provided information and assistance with product selection.
- Restocked items on shelves after purchase to keep neat appearance.
- Assisted in setting up promotional displays and signs.
- Performed daily opening and closing procedures according to established guidelines.
Education
Associate of Science - Culinary Arts
Trident Technical College
Charleston, SC04-2025
High School Diploma -
South Carolina Virtual Charter School
Columbia, SC05-2021
Skills
- Call Management
- Appointment Scheduling
- Account updating
- Data Collection
- Paperwork Processing
- Inbound and Outbound Calling
- Production Management
- Marketing Communications Completer
- Essential Soft Skills Credential
- Advertising Completer
- Entrepreneur Management Certicate
Certification
- Advertising
- Entrepreneur
- Microsoft Office
- Google Docs
- Type Writing
Languages
Arabic
Limited
Timeline
Customer Service Representative
Masterbrand Cabinets
08.2023 - 05.2024
Pastry Cook
Swank Desserts
05.2023 - 07.2023
POS Associate
Kohls Department Store
12.2021 - 04.2023
Associate of Science - Culinary Arts
Trident Technical College
High School Diploma -
South Carolina Virtual Charter School
- Advertising
- Entrepreneur
- Microsoft Office
- Google Docs
- Type Writing
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