Job Search Status
Open to workDesired start date: Immediately
Open To Work
Lucina Alvarez Maltos
Greensboro,NC
Work Preference
Summary
Lucina Álvarez Maltos Cashier/Customer Service PROFILE
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Appliances Sales Associate
Lowes
Greensboro, NC, NC.
04.2024 - 12.2025
- Assisted customers in selecting appropriate appliances based on needs and preferences.
- Provided product demonstrations to enhance customer understanding and engagement.
- Maintained up-to-date knowledge of appliance features, benefits, and promotions.
- Processed transactions accurately using point-of-sale systems and managed inventory levels.
- Collaborated with team members to achieve sales goals and improve overall customer satisfaction.
- Participated in ongoing professional development opportunities, enhancing skills in areas such as negotiation tactics or upselling techniques.
- Set up dynamic appliance displays to highlight product features and provide buyer information.
- Assisted in inventory management, conducting regular audits to ensure accurate stock levels and prevent shortages or overstocking.
- Maintained comprehensive knowledge of appliance specifications, brands based on price range, features, and customer space needs.
- Handled customer inquiries with professionalism and promptness, addressing concerns and offering solutions to meet their needs.
- Processed returns and troubleshot issues with specific appliances, supporting product re-selection process.
- Provided after-sales support, coordinating with service technicians for timely repairs or replacements as needed.
Pro Services Cashier
Lowes Home Improvment
Greensboro, NC
03.2020 - 05.2023
- Greeted customers and provided excellent customer service.
- Processed payments using cash, debit and credit card payments.
- Inspected products for quality assurance before stocking shelves or placing in bags.
- Organized stock shelves to ensure easy access for customers.
- Answered telephone calls and responded to inquiries from customers.
- Addressed customer complaints in a professional manner while providing solutions to resolve issues quickly.
- Utilized computer systems to track customer purchases, returns and exchanges.
- Provided exemplary customer service by anticipating customer needs.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Costumer Services
Lowes Distribution Center
Greensboro, NC.
03.2020 - 12.2021
Cashier
Lucha Libre
Greensboro, NC
02.2020 - 03.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
- Handled cash management tasks, including balancing registers at shift end.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Trained new cashiers on operational procedures and customer service standards.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Sells Associate/Customer Service
Martha’s Well
12.2018 - 01.2020
- Lerdo Dgo
- Mexico
- Martha’s well done is a clothing store specialized on selling uniforms
- I, as a sells associate I was responsible to sell a set amount of uniforms per week
- This was dual role that combines customer service and cashier since I was assisting the customers with questions, locating a particular uniform and sizes as well as taking the payments for the merchandise they would purchase.
Customer Service/Cashier
North Carolina TOEFL Testing Center
01.2009 - 01.2018
Education
High school Diploma -
Northeast Guildford High School
05.2020
Skills
Bilingual (Spanish/English)
Costumer service
Sells
Microsoft office
Construction
Product knowledge expertise
Cross-selling
Sales assistance
Sales strategy development
Customer needs assessment
Pricing strategy
Inventory oversight
Product demonstration
Competitor analysis
Loyalty program promotion
Teamwork
Teamwork and collaboration
Friendly and helpful
Customer service
Reliable and responsible
Customer assistance
Strong communication and interpersonal skills
Cleaning and sanitizing
Multitasking
Multitasking Abilities
Adaptable and flexible
Creative thinking
Active listening
Positive customer engagement
Relationship building
Cash register operation
Engaging with diverse customers
Self motivation
Building customer loyalty
Product knowledge
Meeting sales goals
References
References
Bilingual (Spanish/ English)
Customer Service
Sells
Microsoft Office
Construction
@gmail.com
7752 Ferrin Road
Browns Summit NC, 27214
M: +1 (336)
EXPERTISE
Languages
Spanish
Full Professional
Timeline
Appliances Sales Associate
Lowes
04.2024 - 12.2025
Pro Services Cashier
Lowes Home Improvment
03.2020 - 05.2023
Costumer Services
Lowes Distribution Center
03.2020 - 12.2021
Cashier
Lucha Libre
02.2020 - 03.2020
Sells Associate/Customer Service
Martha’s Well
12.2018 - 01.2020
Customer Service/Cashier
North Carolina TOEFL Testing Center
01.2009 - 01.2018
High school Diploma -
Northeast Guildford High School