Darlene Rojas Valdez
San Diego,CA
Summary
Safe-conscious worker who effectively manages to complete task, on any volume of work. Focused on delivering quality work, exceptional customer service, with a strong work ethic.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2024
2024
years of professional experience
Work History
Sales Associate / Sales lead
Journeys Kids
Plaza bonita San Diego, CA
- Managed a till (register) during open hours
- Provided excellent customer satisfaction
- Answered all customer questions to there satisfaction
- Handled merchandise for customers
- Restocked Merchandise during all hours
- Sales Lead
- Managed Opening and Closing the store
- Helped out by staying in for more hours
- Willing to cover for others when needed
- Assisted customers in selecting products, enhancing shopping experience and driving sales.
- Processed transactions efficiently, ensuring customer satisfaction at checkout.
- Organized merchandise displays to attract attention and optimize sales potential.
- Resolved customer inquiries promptly, contributing to positive store reputation and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Merchandising/Sales Associate
Sea World
San Diego, CA
07.2022 - 03.2023
- Managed a till (register) during open hours
- Provided excellent customer satisfaction
- Answered all customer questions to there satisfaction
- Handled merchandise for customers
- Restocked Merchandise during all hours
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High school -
America's Finest Charter High School
San Diego, CA06-2023
Skills
- Bilingual (Spanish/English)
- Extensive customer service experience
- Proficient in following safe practices
- Pattern Recognition
- Team player
- Adaptive to change
- Proficient in math
- Self-motivated
- Patience
- Microsoft Excel/Word experienced
- Familiar with handling a computer
- Customer service
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Cash handling
- Cash register operation
- Stocking and receiving
- Goal tracking
- Task prioritization
- Customer engagement
- Friendly and outgoing
Classes
- Engineering Class
- Financial Algebra (Real Life Arithmetic)
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Merchandising/Sales Associate
Sea World
07.2022 - 03.2023
Sales Associate / Sales lead
Journeys Kids
High school -
America's Finest Charter High School