Melissa Gamber
Hanover,PA
Summary
Authorized to work in the US for any employer. Focused Administrative Assistant with strong understanding of office operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Utiliquip Inc
12.2020 - Current
- Administrative duties to include monitoring and updating the website, updating customer files, creating excel spreadsheets
- Assisting with sales and customers
- Quickbooks experience, maintaining vendor contacts, creating invoices, and accounts receivable and payables.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
Cosmetologist
Sport Clips
04.2018 - 12.2020
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Cosmetologist
Holiday Hair, Regis Corp
12.2016 - 04.2018
- Greet customers, discuss styles/products, and answer phones, light cleaning and other duties as assigned.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Cashier
Target
02.2016 - 08.2016
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
Clerical Assistant
Trusted Systems
11.2012 - 02.2016
- Provided clerical support to company employees by copying, faxing and filing documents.
- Interacted with customers by phone, email or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Delivered clerical support by handling range of routine and special requirements.
Education
High School Diploma -
North Carroll
Hampstead, MDSkills
- Reliable and Responsible
- Employee Training
- Complaint Resolution
- Cooperative Attitude
- Detail-Oriented
- Adaptable and Flexible
- Accounting Software
- Creative Thinking
- Microsoft Office
Timeline
Administrative Assistant
Utiliquip Inc
12.2020 - Current
Cosmetologist
Sport Clips
04.2018 - 12.2020
Cosmetologist
Holiday Hair, Regis Corp
12.2016 - 04.2018
Cashier
Target
02.2016 - 08.2016
Clerical Assistant
Trusted Systems
11.2012 - 02.2016
High School Diploma -
North Carroll