Mark Tittl
Summary
Performance-oriented Sales Leader offering an exceptional record of achievement over a 20-year career. Tenacious manager with a strategic and analytical approach to solving problems, bringing in customers, and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
11
11
years of professional experience
Work History
Senior Mortgage Broker
Social Mortgage
01.2023 - 03.2024
- Mentored junior brokers, sharing industry knowledge and best practices for optimal growth and success.
- Collaborated effectively with internal teams such as underwriters, processors, and closers to ensure seamless transactions from start to finish.
- Navigated complex financial situations with professionalism, guiding clients towards suitable mortgage products that fit their specific needs.
- Conducted thorough research across 30 different lenders products, guidelines, market conditions, and borrower qualifications to secure optimal loan terms for each transaction.
Director of Solution Consulting
Rocket Mortgage
04.2018 - 01.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Averaged $13 Billion of closed loan volume monthly.
- Managed escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.
- Established comprehensive risk management frameworks, ensuring organizational adherence to industry best practices.
- Maximized revenue generation by optimizing pricing strategies based on risk profiles.
Director of Mortgage Sales
Rocket Mortgage
01.2015 - 04.2018
- Developed high-performing team of 15 bankers by providing mentorship, guidance, and opportunities for professional growth.
- Consistently performed team in top 10% of our banking specialty (Refinance)
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Managed risk effectively by adhering closely to compliance guidelines during all stages of the loan origination process.
Mortgage Loan Officer
Rocket Mortgage
12.2013 - 01.2015
- Negotiated competitive interest rates with lenders on behalf of clients, securing favorable terms that contributed to overall profitability.
- Identified process improvements for loan applications, resulting in enhanced efficiency and reduction in turnaround times.
- Educated clients on mortgage processes, assisting them with gathering necessary documentation for pre-approval applications.
- Continuously updated knowledge of industry trends, regulations, and products to maintain competitive edge within the market.
- Averaged 20+ closings on monthly basis with pipeline size approximately of 40-60 families at varying stages of the refinance process.
Account Manager
Clear
04.2013 - 12.2013
- Coordinated cross-departmental efforts to execute successful marketing campaigns for key accounts.
- Developed corporate sales and partnership plans to streamline the sales process.
- Forecasted quarterly sales projections through SalesForce to identify markets of opportunity.
- Averaged a daily effort of 50 contacts daily ultimately building a pipeline of 300+ companies' plans/contracts.
Education
Bachelor of Arts - Economics
Kent State University
05.2008
Skills
- Sales strategy development
- Credit Evaluation Expertise
- Residential Real Estate
- Mortgage lending
- Market monitoring
Accomplishments
Supervised a team of 30 solution consultants that went to place 1st in 4 separate sales competitions. Over 2 years, I received 5 Rock Honors Nominations and 7 Top Mortgage Banking Director Titles. Under my leadership, the team ranked in the top 5% of sales & closings for 6 consecutive Quarters.
Timeline
Senior Mortgage Broker
Social Mortgage
01.2023 - 03.2024
Director of Solution Consulting
Rocket Mortgage
04.2018 - 01.2024
Director of Mortgage Sales
Rocket Mortgage
01.2015 - 04.2018
Mortgage Loan Officer
Rocket Mortgage
12.2013 - 01.2015
Account Manager
Clear
04.2013 - 12.2013
Bachelor of Arts - Economics
Kent State University