Salesforce
Mark Tittl
The Villages,FL
Summary
Performance-oriented Sales Leader offering an exceptional record of achievement over a 15-year career. Tenacious manager with a strategic and analytical approach to solving problems, bringing in customers, and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
20
20
years of professional experience
1
1
Language
Work History
Senior Mortgage Broker
Social Mortgage
01.2023 - 03.2024
- Mentored junior brokers, sharing industry knowledge and best practices for optimal growth and success.
- Collaborated effectively with internal teams such as underwriters, processors, and closers to ensure seamless transactions from start to finish.
- Navigated complex financial situations with professionalism, guiding clients towards suitable mortgage products that fit their specific needs.
- Conducted thorough research across 30 different lenders products, guidelines, market conditions, and borrower qualifications to secure optimal loan terms for each transaction.
Director of Solution Consulting
Rocket Mortgage
04.2018 - 10.2020
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Managed escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.
- Established comprehensive risk management frameworks, ensuring organizational adherence to industry best practices.
- Maximized revenue generation by optimizing pricing strategies based on risk profiles.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations
Director of Mortgage Sales
Rocket Mortgage
01.2015 - 04.2018
- Developed a high-performing team of 14 bankers by providing mentorship, guidance, and opportunities for professional growth.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Managed risk effectively by adhering closely to compliance guidelines during all stages of the loan origination process.
Mortgage Loan Officer
Rocket Mortgage
12.2013 - 01.2015
- Negotiated competitive interest rates with lenders on behalf of clients, securing favorable terms that contributed to overall profitability.
- Identified process improvements for loan applications, resulting in enhanced efficiency and a reduction in turnaround times.
- Educated clients on the mortgage process, assisting them with gathering necessary documentation for pre-approval applications.
- Continuously updated knowledge of industry trends, regulations, and products to maintain a competitive edge within the market.
Account Manager
Clear
04.2013 - 12.2013
- Coordinated cross-departmental efforts to execute successful marketing campaigns for key accounts.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Developed corporate sales and partnership plans to streamline the sales process.
- Forecasted quarterly sales projections through SalesForce to identify markets of opportunity.
Business Development Manager
Indeed.com
07.2012 - 04.2013
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom-line profit.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
Education
Bachelor of Arts - Economics
Kent State University
Kent, OHSkills
- Sales strategy development
- Credit Evaluation Expertise
- Mortgage lending
- Market Risk Analysis
Accomplishments
- Supervised a team of 30 solution consultants
- Awarded 5 Rock Honors Nominations and 7 Top Mortgage Banking Director Titles.
- Consecutively maintained ranking in the top 5% of sales & closings for 6 consecutive Quarters.
- Led a winning team through 4 separate sales competitions and placed #1 every time.
Certification
- Licensed Mortgage Loan Officer - Dec 2012 - Present
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridImportant To Me
Career advancement401k matchPaid time offHealthcare benefitsWork from home optionWork-life balanceSoftware
Workday
Rocket Logic
365 Suite
Interests
Real Estate
NYSE NASDAQ S&P 500
Retail Investing
Economics
Timeline
Senior Mortgage Broker
Social Mortgage
01.2023 - 03.2024
Director of Solution Consulting
Rocket Mortgage
04.2018 - 10.2020
Director of Mortgage Sales
Rocket Mortgage
01.2015 - 04.2018
Mortgage Loan Officer
Rocket Mortgage
12.2013 - 01.2015
Account Manager
Clear
04.2013 - 12.2013
Business Development Manager
Indeed.com
07.2012 - 04.2013
Bachelor of Arts - Economics
Kent State University