Emma Perez
Lakewood,United States
Summary
Compassionate human service professional with a proven ability to cultivate strong relationships with clients, colleagues, administration, and local agencies. Team-oriented and dedicated to helping organizations achieve their goals while thriving in autonomous environments. Versatile skills in project management, problem-solving, and collaboration contribute to a fresh perspective and unwavering commitment to quality and success. Recognized for adaptability and a proactive approach in delivering effective solutions that drive positive outcomes.
Overview
1
1
Language
19
19
years of professional experience
Work History
Family Support Specialist
Clover Park School District
08.2023 - Current
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Visited home environments to help clients develop comprehensive life, technical, and job skills.
- Promoted community integration by providing extensive physical, emotional and social support.
- Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Processed student registrations and withdrawals.
- Performed clerical and administrative support duties to optimize workflow procedures.
RESOURCE PARAEDUCATOR
Clover Park School District
06.2022 - 08.2023
- Develop lesson plans and deliver instruction in alignment with IEPs for students ranging from kindergarten through 5th grade
- Track, monitor, and evaluate student performance and tailor lesson plans to individual strengths and weaknesses to improve academic performance
- Supported special education teachers in the implementation of lesson plans during individual and small group interventions
- Build learning environments centered on diversity, equity, and inclusion (DEI) to facilitate a safe learning experience that encapsulates cultural awareness
IN-HOME CAREGIVER
First Choice In-home Care
03.2022 - 08.2023
- Provide empathetic care to patients, including activities of daily living, bathing, grooming, and transport to doctor's appointments
- Build positive relationships with patients and utilize conflict resolution techniques to calm clients
- Followed patient care plans and created reports on any changes for inclusion in their records
- Communicate with families and serve as a patient advocate to ensure positive outcomes
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted disabled clients to support independence and well-being.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
PRESENTATION TEAM MEMBER
Target
08.2015 - 08.2019
- Worked closely with shift manager to solve problems and handle customer concerns
- Spoke to customers in native language to increase loyalty and establish relationships
- Perform general store upkeep during store hours and after closing, including cleaning, organizing shelves and restocking items
IN-HOME CAREGIVER
LivHOME Los Angeles
02.2015 - 06.2016
- Cared for residents in assisted living facility and delivered high-quality support to meet needs
- Cared for residents with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Obtained client medical history, medication information, symptoms and allergies
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
HOSTESS
Gaetano's
09.2013 - 01.2014
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Courteously answer phone calls, welcome and seat guests, and present menus
PRESENTATION TEAM MEMBER
Target
12.2009 - 08.2013
CREW MEMBER
McDonald's
09.2007 - 12.2009
Education
Bachelor of Science - Early Childhood Education
North Seattle College
Seattle06-2026
Associate - Pre-Nursing
Pierce College
Steilacoom, WA06-2023
Skills
- Develop lesson plans
- Deliver instruction
- Track student performance
- Evaluate student performance
- Tailor lesson plans
- Support special education teachers
- Build learning environments
- Diversity, equity, and inclusion (DEI)
- Build positive relationships
- Create reports
- Communicate with families
- Patient advocacy
- Problem-solving
- Customer service
- Bilingual
- Organization
- Adaptability
- Active listening
- Reliability
- Relationship building
- Child development
- Parenting education
- Community resources
Languages
Spanish
Native or Bilingual
Timeline
Family Support Specialist
Clover Park School District
08.2023 - Current
RESOURCE PARAEDUCATOR
Clover Park School District
06.2022 - 08.2023
IN-HOME CAREGIVER
First Choice In-home Care
03.2022 - 08.2023
PRESENTATION TEAM MEMBER
Target
08.2015 - 08.2019
IN-HOME CAREGIVER
LivHOME Los Angeles
02.2015 - 06.2016
HOSTESS
Gaetano's
09.2013 - 01.2014
PRESENTATION TEAM MEMBER
Target
12.2009 - 08.2013
CREW MEMBER
McDonald's
09.2007 - 12.2009
Bachelor of Science - Early Childhood Education
North Seattle College
Associate - Pre-Nursing
Pierce College