Mitchell Pfeffer

• Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
• Achieved new agent SNA

• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Maintained high standards of customer service by building relationships with clients.
• Developed 10 agents agency in Pennsylvania and surrounding states
• Yearly sales approx 2m ap highest year

Maintained top 10 agent status for 3 consecutive years

• Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
• Dealt with union based members for their insurance leads
• #1 salesman for AIL with Philadelphia police and fire unions
• for 2 years straight