Summary
Overview
Work History
Education
Skills
Interests
Timeline
Zachary Whipple

Zachary Whipple

Sales Associate
Columbus,OH

Summary

Highly motivated Retail & Warehouse Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.


Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Sales Associate

REI
Columbus, Ohio
05.2022 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Achieved or exceeded company-defined sales quotas.

Merchandiser

Costco Wholesale Corp
Columbus
09.2021 - 02.2022
  • Established strong vendor relationships to maintain and support business.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Developed merchandising strategy to efficiently move overstock.

Shop Assistant

Breakers Truck & Trailer
Lancaster, OH
06.2019 - 12.2019
  • Completed daily tasks accurately and on-time to support shop needs.
  • Checked incoming orders and organized new stock.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Greeted customers entering store and offered assistance with requirements.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

High School Diploma -

Fairfield Union High School, Lancaster, OH
08.2016 - 05.2020
  • Honoree of Fairfield Union High School
  • Honor Roll 2016-2020 FUHS
  • 3.5 GPA

Skills

    Stocking and replenishing

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Interests

Chemistry

Sales and Marketing

Merchandising and Floor Appearance

Timeline

Sales Associate - REI
05.2022 - Current
Merchandiser - Costco Wholesale Corp
09.2021 - 02.2022
Shop Assistant - Breakers Truck & Trailer
06.2019 - 12.2019
Fairfield Union High School - High School Diploma,
08.2016 - 05.2020
Zachary WhippleSales Associate