Bella Cephus
Summary
Skilled Center Manager knowledgeable about operational needs and team leadership. Highly trained and experienced with over 10 years in the field. Excellent planning and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Center Manager II
Planned Parenthood Of The Pacific Southwest
San Diego, CA
05.2011 - Current
- Check facility, employee work and service levels to maintain compliance with company and industry standards.
- Direct daily operations at health care facility.
- Manage work and performance of more than 25 employees.
- Apply performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Organize budgets and achieved margin targets consistently to stay on track with growth plans.
- Process payroll for over 25 employees as part of sound human resources and financial management strategies.
- Promoted positive patient experience through day-to-day supervision and management of healthcare facility.
Shift Supervisor
Sea World San Diego
San Diego, CA
02.2007 - 05.2011
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Education
Associate of Applied Science - Health Management And Clinical Assistance
California College San Diego
San Diego 05.2011
Skills
- Bilingual in English in Spanish
- Originality and Creativity
- Assignment Delegation
- Performance Assessment
- Team Leadership
- Operations management
Timeline
Center Manager II
Planned Parenthood Of The Pacific Southwest
05.2011 - Current
Shift Supervisor
Sea World San Diego
02.2007 - 05.2011
Associate of Applied Science - Health Management And Clinical Assistance
California College San Diego
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